LG WT7305CV Common Problems and Troubleshooting

Experience fast, thorough cleaning and smart conveniences with the LG WT7305CV washing machine. This top load agitator washer combines the power of TurboWash3D technology with a four-way wash action, ensuring your clothes are thoroughly cleaned in just 37 minutes. With the ThinQ app and ThinQ Care, you can control the washer remotely, receive maintenance tips, and get alerts to keep your washer running at its best. Let’s explore common problems and troubleshooting solutions for the LG WT7305CV.

LG WT7305CV Overview

Here is an overview of the LG WT7305CV washing machine:

Product Details

Features

Product Height: 44 1/2 inches Product Width: 27 inches Product Depth: 28 3/8 inches Height With Door Open: 57 1/4 inches Capacity: 4.8 cubic feet High-Efficiency: Yes Steam Function: No Washing Mechanism: Agitator Agitator Type: Quad-action Washer Load Type: Top load Matching Dryer Model Number: DLE7300VE, DLG7301VE App-Controlled: Yes App-Controlled Features: SmartDiagnosis, Energy Monitoring, Cycle Monitoring, Remote Start, Maintenance Alerts, Performance Tips Color Finish: Graphite steel

4.8 cu. ft. mega capacity: Fit a king-size comforter and more in a single load. 4-Way Agitator: Specially designed fins create a unique 4-way wash action. TurboWash3D Technology: Powerful jet spray and independent tub and motor rotation. ThinQ Care: Receive notifications, usage details, maintenance tips, and early diagnosis. 6Motion Technology: Uses up to 6 different wash motions for cleaner clothes. ThinQ Technology: Control laundry remotely and receive maintenance tips. Deep Fill: Add extra water to any cycle with the touch of a button. ColdWash Technology: Penetrates deep into fabrics for cold water savings. NeveRust Stainless Steel Tub: Avoids chips and nicks that can snag fabrics. Direct Drive Motor 10-Year Limited Warranty: Provides durability and stability. ENERGY STAR Certified: Saves water and energy with each load. SlamProof Glass Lid: Conveniently view your wash without interrupting the cycle. TrueBalance Anti-Vibration System & LoDecibel Quiet Operation: Reduces noise and vibration. SpeedWash Cycle: Cleans small loads in just 15 minutes. Requires fill hose (not included) for standard hook-up upon delivery.

Causes of Common Problems with the LG WT7305CV

Before we delve into troubleshooting, let’s take a look at some possible problems that you may encounter with the LG WT7305CV washing machine. The following subsections will address these common problems and provide solutions:

1. Unbalanced Load – Vibration During Spin Cycle

Description: The washing machine vibrates excessively and makes loud noises during the spin cycle.

Cause: An unbalanced load can cause the washing machine to vibrate and become noisy.

Troubleshooting:

1. Pause the cycle and redistribute the clothes evenly in the drum.
2. Ensure that the machine is level by adjusting the feet to stabilize it.
3. Try washing larger items, like comforters, separately to prevent an unbalanced load.
4. Reduce the spin speed or select the “Rinse & Spin” cycle for smaller loads.

2. Not Draining Water – Error Code OE

Description: The washing machine is unable to drain water, and an error code OE is displayed.

Cause: A clogged drain hose or filter can prevent proper water drainage.

Troubleshooting:

1. Check if the drain hose is kinked, twisted, or clogged. Straighten or clean the hose if necessary.
2. Inspect the drain filter for any debris or blockage. Remove and clean the filter if needed.
3. Ensure that the drain hose is properly connected to a drain pipe or sink at the correct height.
4. If the issue persists, there may be a problem with the drain pump. Contact customer support for assistance.

3. Clothes Not Cleaned Properly

Description: The clothes are not coming out as clean as expected after a wash cycle.

Cause: Insufficient detergent, overloading the machine, or using the wrong wash cycle can result in inadequate cleaning.

Troubleshooting:

1. Follow the recommended detergent dosage and ensure that it is suitable for the load size.
2. Avoid overloading the machine, as it can prevent proper agitation and cleaning.
3. Choose the appropriate wash cycle based on the fabric type and level of dirtiness.
4. Consider using the “TurboWash” option for more thorough cleaning performance.

4. Excessive Foam – Error Code LE

Description: Excessive foam is generated during the wash cycle, and an error code LE is displayed.

Cause: Using too much detergent or using the wrong type of detergent can lead to excessive foam buildup.

Troubleshooting:

1. Reduce the amount of detergent used, especially if you are using a high-efficiency detergent.
2. Make sure to use a detergent specifically formulated for high-efficiency washers.
3. If excessive foam persists, run an additional rinse cycle to remove the excess detergent.
4. If the error code LE persists, there may be a problem with the motor. Contact customer support for assistance.

5. Washer Not Starting – No Power

Description: The washing machine does not power on or start a cycle.

Cause: The power supply may be interrupted or there may be an issue with the control panel.

Troubleshooting:

1. Check if the power cord is securely plugged into a functioning power outlet.
2. Ensure that the circuit breaker or fuse for the washing machine is not tripped or blown.
3. Press the power button or cycle selector to reset the control panel.
4. If the issue persists, there may be a problem with the control board or wiring. Contact customer support for assistance.

6. Excessive Noise – Grinding or Rattling Sound

Description: The washing machine produces unusual grinding or rattling noises during operation.

Cause: Loose components, foreign objects in the drum, or a malfunctioning motor can cause excessive noise.

Troubleshooting:

1. Check for any loose screws, bolts, or other components and tighten them if necessary.
2. Inspect the drum for any foreign objects, such as coins or small items, and remove them.
3. If the noise persists, there may be a problem with the motor or other internal parts. Contact customer support for assistance.

7. Leaking Water – Water on the Floor

Description: Water leaks from the washing machine, resulting in puddles or water on the floor.

Cause: A damaged or improperly connected water hose, a faulty water inlet valve, or a worn-out door seal can cause water leakage.

Troubleshooting:

1. Check the water inlet hoses for any signs of damage or leakage. Replace them if necessary.
2. Ensure that the water inlet hoses are properly connected to the machine and the water source.
3. Inspect the door seal for any cracks, tears, or debris. Clean or replace the seal as needed.
4. If the issue persists, there may be a problem with the water inlet valve or other internal components. Contact customer support for assistance.

8. Error Code UE – Unbalanced Load

Description: The washing machine displays the error code UE, indicating an unbalanced load.

Cause: Similar to the “Unbalanced Load – Vibration During Spin Cycle” problem, an unbalanced load can trigger the error code UE.

Troubleshooting:

1. Pause the cycle and redistribute the clothes evenly in the drum.
2. Ensure that the machine is level by adjusting the feet to stabilize it.
3. Try washing larger items separately or reducing the load size to avoid an unbalanced load.
4. Lower the spin speed or select a different cycle if the problem persists.

9. Foul Odor – Smelly Washing Machine

Description: The washing machine emits a foul odor, even after completing a cycle.

Cause: Residue, mold, or mildew can accumulate in the drum, causing unpleasant odors.

Troubleshooting:

1. Run a hot water cycle with an empty drum and add a cup of white vinegar or baking soda to eliminate odors.
2. Regularly clean the drum, detergent dispenser, and door seal with a mild detergent or a washing machine cleaner.
3. Leave the door open between cycles to allow air circulation and prevent moisture buildup.
4. If the odor persists, there may be a more significant issue. Contact customer support for further assistance.

10. Error Code PE – Water Level Sensor Issue

Description: The washing machine displays the error code PE, indicating a problem with the water level sensor.

Cause: A faulty water level sensor or wiring issues can trigger the error code PE.

Troubleshooting:

1. Check for any loose or damaged wires connected to the water level sensor. Repair or replace them if necessary.
2. Inspect the water level sensor for any signs of damage or malfunction. Replace the sensor if needed.
3. If the error code PE persists, there may be a more significant issue with the control board or other components. Contact customer support for assistance.

11. Long Cycle Time – Excessive Duration

Description: The washing machine takes an unusually long time to complete a cycle.

Cause: Overloading the machine, using the wrong wash cycle, or water supply issues can contribute to longer cycle times.

Troubleshooting:

1. Avoid overloading the machine and ensure the load size is within the recommended capacity.
2. Select the appropriate wash cycle based on the fabric type and level of dirtiness.
3. Check the water supply to ensure it is adequate and not restricted.
4. If the problem persists, there may be an issue with the water inlet valve or other components. Contact customer support for assistance.

12. Error Code DE – Door Lock Issue

Description: The washing machine displays the error code DE, indicating a problem with the door lock mechanism.

Cause: A faulty door lock switch, misaligned door, or wiring issues can trigger the error code DE.

Troubleshooting:

1. Check if the door is fully closed and properly aligned with the machine. Adjust the door if necessary.
2. Inspect the door lock switch for any signs of damage or malfunction. Replace the switch if needed.
3. Check the wiring connections to the door lock switch for any loose or damaged wires. Repair or replace as necessary.
4. If the error code DE persists, there may be a more significant issue with the control board or other components. Contact customer support for assistance.

13. Tripping Circuit Breaker – Power Interruption

Description: The washing machine causes the circuit breaker to trip, resulting in a power interruption.

Cause: Overloading the electrical circuit, a faulty power cord, or a short circuit in the machine can lead to tripped circuit breakers.

Troubleshooting:

1. Ensure that the electrical circuit is not overloaded by running other high-power devices simultaneously.
2. Check the power cord for any signs of damage or frayed wires. Replace the cord if necessary.
3. If the problem persists, there may be a short circuit in the machine. Contact a qualified electrician or customer support for further assistance.

14. Error Code FE – Water Overflow

Description: The washing machine displays the error code FE, indicating a water overflow issue.

Cause: A malfunctioning water inlet valve, a defective water level sensor, or blocked water inlet hoses can cause water overflow.

Troubleshooting:

1. Turn off the water supply to the machine and check the water inlet hoses for any blockages or kinks. Clean or replace the hoses as needed.
2. Inspect the water inlet valve for any signs of damage or malfunction. Replace the valve if necessary.
3. If the error code FE persists, there may be a problem with the water level sensor or other components. Contact customer support for assistance.

15. Excessive Wrinkles – Poor Wrinkle Removal

Description: The washing machine leaves excessive wrinkles on clothes, even after a wash cycle.

Cause: Overloading the machine, using the wrong wash cycle, or not promptly removing clothes after the cycle can result in excessive wrinkles.

Troubleshooting:

1. Avoid overloading the machine to allow enough space for proper movement of the clothes.
2. Select the appropriate wash cycle with a gentle spin speed for delicate fabrics to minimize wrinkling.
3. Promptly remove clothes from the machine at the end of the cycle and shake them out before drying or hanging.
4. If the problem persists, consider using an appropriate fabric softener or wrinkle release spray to help reduce wrinkles.

16. Error Code PE – Water Inlet Issue

Description: The washing machine displays the error code PE, indicating a problem with the water inlet.

Cause: A clogged or malfunctioning water inlet valve, low water pressure, or issues with the water supply can trigger the error code PE.

Troubleshooting:

1. Check the water inlet hoses for any kinks, blockages, or leaks. Straighten or replace the hoses if necessary.
2. Inspect the water inlet valve for any signs of damage or debris. Clean or replace the valve if needed.
3. Ensure that the water supply to the washing machine is sufficient and not restricted.
4. If the error code PE persists, there may be a problem with the control board or other components. Contact customer support for assistance.

17. Not Spinning – Clothes Remain Wet

Description: The washing machine fails to spin properly, leaving clothes excessively wet at the end of a cycle.

Cause: An unbalanced load, a malfunctioning motor, or issues with the lid switch or control board can prevent proper spinning.

Troubleshooting:

1. Pause the cycle and redistribute the clothes evenly in the drum. Ensure a balanced load.
2. Inspect the lid switch for any damage or misalignment. Adjust or replace the switch if needed.
3. If the problem persists, there may be a problem with the motor, control board, or other components. Contact customer support for assistance.

18. Error Code IE – Water Inlet Error

Description: The washing machine displays the error code IE, indicating a water inlet error.

Cause: Insufficient water supply, a clogged water inlet filter, or a faulty water inlet valve can trigger the error code IE.

Troubleshooting:

1. Check the water supply to ensure it is sufficient and the water valves are fully open.
2. Inspect the water inlet filter for any blockages. Clean or replace the filter as necessary.
3. Examine the water inlet valve for any signs of damage or malfunction. Replace the valve if needed.
4. If the error code IE persists, there may be a problem with the control board or other components. Contact customer support for assistance.

19. Excessive Suds – Error Code SUD

Description: The washing machine generates excessive suds during a cycle, triggering the error code SUD.

Cause: Using too much detergent, using the wrong type of detergent, or detergent residue can lead to excessive suds formation.

Troubleshooting:

1. Reduce the amount of detergent used, especially if using a high-efficiency detergent.
2. Make sure to use a detergent specifically formulated for high-efficiency washers.
3. Run an additional rinse cycle to remove excess detergent and suds.
4. If the error code SUD persists, there may be a problem with the pressure switch or control board. Contact customer support for assistance.

20. Error Code LE – Motor Issue

Description: The washing machine displays the error code LE, indicating a problem with the motor.

Cause: A malfunctioning motor, a broken wire connection, or issues with the rotor position sensor can trigger the error code LE.

Troubleshooting:

1. Turn off the machine and unplug it from the power outlet for a few minutes. Plug it back in and restart.
2. Check the wire connections to the motor for any damage or loose connections. Repair or replace as necessary.
3. If the problem persists, there may be a more significant issue with the motor or rotor position sensor. Contact customer support for assistance.

21. Error Code dE – Door Error

Description: The washing machine displays the error code dE, indicating a door-related error.

Cause: A misaligned or malfunctioning door latch, a defective door switch, or issues with the control board can trigger the error code dE.

Troubleshooting:

1. Check if the door is fully closed and aligned properly with the machine. Adjust the door if necessary.
2. Inspect the door latch or catch for any signs of damage or misalignment. Repair or replace as needed.
3. Examine the door switch for any defects or loose connections. Repair or replace as necessary.
4. If the error code dE persists, there may be a problem with the control board or other components. Contact customer support for assistance.

22. Excessive Vibrations – Shaking During Spin Cycle

Description: The washing machine experiences excessive vibrations and shaking during the spin cycle.

Cause: An unbalanced load, uneven flooring, or issues with the leveling feet can lead to excessive vibrations.

Troubleshooting:

1. Pause the cycle and redistribute the clothes evenly in the drum. Ensure a balanced load.
2. Check the flooring beneath the machine to ensure it is level and stable. Adjust as necessary.
3. Inspect and adjust the leveling feet to stabilize the washing machine.
4. If the problem persists, there may be an issue with the suspension springs or other components. Contact customer support for assistance.

23. Error Code UE – Load Imbalance

Description: The washing machine displays the error code UE, indicating a load imbalance issue.

Cause: Similar to the “Excessive Vibrations – Shaking During Spin Cycle” problem, a load imbalance can trigger the error code UE.

Troubleshooting:

1. Pause the cycle and redistribute the clothes evenly in the drum. Ensure a balanced load.
2. Check the flooring and leveling feet to ensure stability and proper leveling of the machine.
3. If the problem persists, there may be an issue with the suspension springs or other components. Contact customer support for assistance.

24. Not Dispensing Detergent – Detergent Drawer Issue

Description: The washing machine fails to dispense detergent from the detergent drawer during a cycle.

Cause: A clogged detergent dispenser, a malfunctioning dispenser mechanism, or improper loading of the detergent can prevent proper dispensing.

Troubleshooting:

1. Remove the detergent drawer and clean it thoroughly to remove any residue or blockages.
2. Inspect the dispenser mechanism for any signs of damage or malfunction. Repair or replace as necessary.
3. Make sure to load the detergent properly, following the manufacturer’s instructions.
4. If the problem persists, there may be an issue with the control board or other components. Contact customer support for assistance.

25. Error Code LE1 or LE2 – Motor Overload

Description: The washing machine displays the error code LE1 or LE2, indicating a motor overload issue.

Cause: Overloading the machine, a malfunctioning motor, or issues with the rotor position sensor can trigger the error code LE1 or LE2.

Troubleshooting:

1. Pause the cycle and redistribute the clothes evenly in the drum. Avoid overloading the machine.
2. Turn off the machine and unplug it from the power outlet for a few minutes. Plug it back in and restart.
3. If the problem persists, there may be a more significant issue with the motor or rotor position sensor. Contact customer support for assistance.

LG WT7305CV Washing Machine User Reviews

When considering purchasing a new washing machine, it’s helpful to hear from other users about their experiences. Here we present a summary of user reviews for the LG WT7305CV Washing Machine, sourced from Walmart.com. Please note that these reviews reflect the opinions of individual users and may not represent everyone’s experience.

Positive Reviews from LG WT7305CV Washing Machine Users

Many users were satisfied with the following parameters associated with their positive experiences:

1. Efficient Cleaning: Some users mentioned that the LG WT7305CV provided thorough and efficient cleaning, leaving their clothes fresh and well-washed.
2. Quiet Operation: Several users appreciated the machine’s quiet operation, allowing them to run laundry cycles without disturbing their household.
3. Large Capacity: Users found the 4.8 cu. ft. mega capacity of the LG WT7305CV to be spacious, accommodating bulky items and reducing the number of loads required.
4. Convenient Features: Users praised the convenience of features like the deep fill option, various wash cycles, and the ability to control the washer remotely using the ThinQ app.
5. Durable Build: Many users mentioned the durable construction of the LG WT7305CV, with its stainless steel tub and reliable performance.

Overall, the majority of users expressed satisfaction with the LG WT7305CV Washing Machine, citing its cleaning performance, quiet operation, large capacity, and convenient features as positive aspects of their experience.

Negative User Reviews of the LG WT7305CV Washing Machine

While most users had positive experiences with the LG WT7305CV, some users encountered the following issues:

1. Control Panel Failures: A few users reported issues with the control panel, requiring replacements and causing inconvenience.
2. Motor or Motherboard Problems: Some users experienced motor or motherboard malfunctions, resulting in the washer no longer working or requiring expensive repairs.
3. Leaking or Rust: A couple of users mentioned problems with water leakage or rust appearing on the machine, which affected its functionality and appearance.
4. Customer Service Challenges: A few users expressed frustration with the customer service experience when seeking help or resolving issues with their machines.
5. Functionality Limitations: A small number of users reported limitations in certain wash cycle modes or experienced difficulty in getting the washer to start specific cycles.

It is important to note that these negative experiences represent a minority of users, and not all customers encountered these issues.

Based on the available user reviews, the LG WT7305CV Washing Machine received mostly positive feedback from customers, with many praising its cleaning performance, quiet operation, and convenient features. However, a few users experienced problems with the control panel, motor, leaks, and encountered challenges with customer service. It’s advisable to consider these factors when making a purchasing decision.

Source: Walmart.com

Disclaimer: The reviews provided above are for informational purposes only and are not endorsed or verified by the manufacturer or retailer. Individual experiences may vary.

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LG WT7305CV Washing Machine Manual

The operating instructions for the LG WT7305CV Washing Machine can be found on the manufacturer’s website. Please visit the official LG website and navigate to the support or product page for the LG WT7305CV to access the manual. The manual provides detailed information on installation, usage, care, and troubleshooting of the washing machine.

Frequently Asked Questions

1. How do I clean the drum of the LG WT7305CV Washing Machine?

To clean the drum of your LG WT7305CV Washing Machine, follow these steps:

1. Make sure the washing machine is empty.
2. Prepare a cleaning solution by mixing equal parts of water and white vinegar.
3. Pour the cleaning solution into the detergent dispenser or directly into the drum.
4. Select a cleaning cycle or a regular cycle with the highest water temperature.
5. Start the cycle and let it complete.
6. Once the cycle is finished, wipe the drum and other accessible parts with a clean cloth.
7. Leave the door open for a while to allow the drum to air dry.

2. How can I resolve an unbalanced load issue with the LG WT7305CV?

If you encounter an unbalanced load issue with your LG WT7305CV, try the following steps:

1. Pause the cycle and redistribute the clothes evenly in the drum.
2. Make sure the machine is level on the floor and adjust the leveling feet if needed.
3. Select the “Drain & Spin” cycle to allow the washer to redistribute the load.
4. If the issue persists, remove some items from the load and restart the cycle.

3. How do I resolve the error code OE on the LG WT7305CV Washing Machine?

If you see the error code OE on your LG WT7305CV, it indicates a drain or water flow issue. Follow these steps to resolve it:

1. Check if the drain hose is kinked, clogged, or improperly connected. Straighten or clean the hose if necessary.
2. Ensure that the drain hose is not submerged in water or positioned too low. Adjust the height if needed.
3. Inspect the drain pump filter for any debris or blockages. Clean it if required.
4. If the problem persists, there might be a malfunction with the drain pump or other components. Contact customer service or a service center for assistance.

Conclusion

For any problems or issues with your LG WT7305CV Washing Machine, it is always recommended to refer to the user manual provided by the manufacturer. The manual contains detailed instructions on usage, troubleshooting, and maintenance. If you require further assistance, reach out to customer service or a service center authorized by LG for professional support. They can provide expert guidance and solutions specific to your washing machine model.