Whirlpool WGD7120HW Gas Dryer Common Problems and Troubleshooting

Welcome to our guide on troubleshooting common problems with the Whirlpool WGD7120HW Gas Dryer. If you own the Whirlpool WGD7120HW Gas Dryer, you may encounter issues from time to time. In this article, we’ll explore the common problems associated with this specific model and provide solutions to help you keep your dryer running smoothly.

Whirlpool WGD7120HW Gas Dryer Overview

The Whirlpool WGD7120HW Gas Dryer is a high-quality appliance designed to make your laundry experience more convenient. Here are some key product details and features:

Brand	Whirlpool
Dryer Capacity	7.4 cu. ft.
Dryer Dimensions: W x D x H	27 in. x 29.88 in. x 42.75 in.
Dryer Drum Material	Powder Coated
Dryer Size	Large (7.1 – 8.0 cu. ft.)
Dryer Vent Type	Vented
Dryer Width	27 Inch
Features	Energy Star Certified
Model	WGD7120HC
Model	WGD7120HW
Power Source	Gas
Costco Direct	Costco Direct
Model	PFD95ESPTDS
Number of Dryer Cycles	12 Cycle

Causes of Common Problems with the Whirlpool WGD7120HW Gas Dryer

In the following sections, we will delve into the causes of common problems that can arise with the Whirlpool WGD7120HW Gas Dryer and provide troubleshooting solutions to help you address these issues effectively.

Common Problems with the Whirlpool WGD7120HW Gas Dryer

Problem 1: Dryer Not Heating

Description: The Whirlpool WGD7120HW Gas Dryer is not producing any heat during the drying cycle.

Cause: This issue can be caused by a malfunctioning gas valve, igniter, or thermostat.

Troubleshooting: Follow these steps to troubleshoot the problem:

Check if the gas supply valve is open. Ensure there is gas flowing to the dryer.
Inspect the igniter for any visible damage. Replace it if necessary.
Test the thermostat for continuity. If it’s faulty, replace it.

If the issue persists, consider contacting a professional technician for further diagnosis and repair.

Problem 2: Clothes Taking Too Long to Dry

Description: The dryer is running, but it’s taking an unusually long time to dry clothes.

Cause: This problem can occur due to a clogged lint filter, blocked vent, or insufficient airflow.

Troubleshooting: To resolve this issue, follow these steps:

Clean the lint filter before each load to ensure proper airflow.
Check the dryer vent for any obstructions or clogs. Clear any blockages if found.

Ensure the dryer is not overloaded. Overloading can lead to longer drying times.
If the problem persists, consider having the venting system professionally inspected and cleaned.

Problem 3: Dryer Making Unusual Noises

Description: The Whirlpool WGD7120HW Gas Dryer is emitting unusual or loud noises during operation.

Cause: Unusual noises can be caused by loose or worn-out dryer components, such as the drum rollers or idler pulley.

Troubleshooting: Follow these steps to address the issue:

Inspect the dryer drum rollers and idler pulley for signs of wear or damage. Replace any faulty components.

Check for loose items, such as buttons or coins, inside the drum that could be causing noise.
Ensure the dryer is on a level surface to prevent excess vibration and noise.
If the problem persists, seek professional assistance for a thorough inspection and repair.

Problem 4: Dryer Not Turning On

Description: The dryer is unresponsive and does not power on when you attempt to start a cycle.

Cause: This issue may be caused by a faulty power cord, blown fuse, or issues with the control board.

Troubleshooting: To resolve this problem, follow these steps:

Check if the power cord is properly plugged into the electrical outlet and the dryer.
Inspect the circuit breaker or fuse box for a tripped circuit or blown fuse. Reset or replace as needed.
Ensure the dryer’s control settings are properly configured, and the door is securely closed.

If the dryer still does not turn on, consult a professional technician for further diagnosis and repair.

Problem 5: Excessive Wrinkling of Clothes

Description: Clothes come out of the dryer excessively wrinkled, requiring additional ironing or care.

Cause: This problem can result from overloading the dryer or using the wrong cycle settings.

Troubleshooting: Follow these steps to reduce wrinkles in your clothes:

Avoid overloading the dryer. Leave enough space for proper air circulation within the drum.
Use the appropriate cycle setting for the fabric type. Delicate fabrics may require lower heat settings.

Remove clothes promptly at the end of the cycle to prevent wrinkles from setting in.
If wrinkles persist, consider using a fabric softener or dryer sheets to reduce static and wrinkling.

Problem 6: Uneven Drying

Description: Certain areas of clothes come out damp while others are completely dry after a drying cycle.

Cause: This issue can be due to uneven loading or an obstruction in the venting system.

Troubleshooting: To address uneven drying, follow these steps:

Ensure clothes are evenly distributed inside the dryer drum to allow for proper airflow.

Check the venting system for obstructions or kinks. Clear any blockages if found.
Use the appropriate drying cycle and temperature settings for the type of clothing being dried.
If the problem persists, consider using dryer balls to improve clothes circulation.

Problem 7: Dryer Not Shutting Off

Description: The dryer continues to run indefinitely and does not shut off when the cycle should end.

Cause: This issue can be caused by a malfunctioning timer or thermostat.

Troubleshooting: To resolve the problem of the dryer not shutting off, follow these steps:

Check the timer settings to ensure they are set correctly. Make sure the timer knob is not stuck.
Test the thermostat for proper functioning. Replace it if it’s faulty.
Inspect the door switch to ensure it’s engaging properly when the door is closed.

If the issue persists, consult a professional technician for further diagnosis and repair.

Problem 8: Excessive Lint Buildup

Description: There is a noticeable buildup of lint inside the dryer and its lint filter.

Cause: This issue can occur due to inadequate cleaning of the lint filter or a damaged lint filter screen.

Troubleshooting: To address excessive lint buildup, follow these steps:

Clean the lint filter after every drying cycle to prevent lint accumulation.
Inspect the lint filter screen for any tears or damage. Replace it if necessary.

Check the venting system for lint blockages and clean it regularly to maintain airflow.
Consider using a lint brush to remove lint from hard-to-reach areas within the dryer.

Problem 9: Dryer Not Spinning

Description: The dryer drum does not spin when the dryer is turned on.

Cause: This problem can be attributed to a faulty drive belt, motor, or idler pulley.

Troubleshooting: To address the issue of the dryer not spinning, follow these steps:

Check the drive belt for signs of wear or damage. Replace it if it’s broken or loose.

Inspect the motor for proper functioning. If it’s not running, it may need replacement.
Examine the idler pulley for any issues and replace it if it’s causing the problem.
If troubleshooting doesn’t resolve the issue, seek professional assistance for repairs.

Problem 10: Strong Odor During Drying

Description: Unpleasant or unusual odors are emitted from the dryer during operation.

Cause: This issue can be due to a buildup of lint or residue inside the dryer or venting system.

Troubleshooting: To address the problem of strong odors during drying, follow these steps:

Clean the interior of the dryer, including the drum and the area around the lint filter.
Inspect and clean the venting system to remove any accumulated lint or debris.
Check for foreign objects, such as plastic or rubber, inside the dryer that may be causing the odor.

Run a few cycles with no laundry to help burn off any residual odors.

Problem 11: Excessive Noise During Operation

Description: The dryer produces loud or unusual noises while in use, causing concern.

Cause: This issue can result from worn-out or damaged components, such as the blower wheel or motor bearings.

Troubleshooting: To address excessive noise during operation, follow these steps:

Inspect the blower wheel for any obstructions or damage. Replace it if necessary.
Check the motor bearings for signs of wear or misalignment. Lubricate or replace them as needed.

Ensure the dryer is on a level surface to prevent vibrations that may contribute to noise.
If the noise persists, consult a professional technician for a thorough diagnosis and repair.

Problem 12: Dryer Not Tumbling

Description: The dryer drum does not rotate or tumble when the dryer is running.

Cause: This issue can be caused by a broken belt, faulty motor, or a malfunctioning start switch.

Troubleshooting: To address the problem of the dryer not tumbling, follow these steps:

Check the drive belt for any signs of damage or breakage. Replace it if necessary.

Inspect the motor and start switch for proper functioning. Replace components if faulty.
Ensure the door switch is engaging correctly when the door is closed.
If troubleshooting doesn’t resolve the issue, seek professional assistance for repairs.

Problem 13: Dryer Overheating

Description: The dryer becomes excessively hot during operation, posing a potential safety risk.

Cause: This issue can be due to blocked vents, a malfunctioning thermostat, or an overheating heating element.

Troubleshooting: To address the problem of a dryer overheating, follow these steps:

Check for lint blockages in the venting system and clear any obstructions.
Test the thermostat for proper functioning. Replace it if it’s not regulating the temperature correctly.
Inspect the heating element for signs of damage or overheating. Replace it if necessary.

Ensure proper ventilation around the dryer to dissipate heat effectively.

Problem 14: Clothes Coming Out Staticky

Description: Clothes removed from the dryer exhibit excessive static electricity, making them cling together.

Cause: This issue can be attributed to low humidity levels or over-drying of clothes.

Troubleshooting: To reduce static in your clothes, follow these steps:

Use fabric softener sheets or dryer balls during the drying cycle to reduce static cling.
Avoid over-drying clothes. Remove them promptly when they are still slightly damp.

Consider using a humidifier in the laundry area to increase indoor humidity levels.
If the problem persists, experiment with different fabric softeners or anti-static products.

Problem 15: Dryer Displaying Error Codes

Description: The dryer’s display panel shows error codes, indicating a malfunction or problem.

Cause: Error codes can be triggered by various issues, including sensor malfunctions or electrical problems.

Troubleshooting: To address error codes on the dryer’s display, follow these steps:

Refer to the dryer’s user manual to decode the specific error code and its corresponding issue.

Power cycle the dryer by unplugging it for a few minutes and then plugging it back in to reset the control board.
If the error code persists, consult the user manual for guidance on further troubleshooting or contact customer support.
For complex error codes or issues, it may be necessary to seek professional assistance for diagnosis and repair.

Problem 16: Inconsistent Drying Results

Description: Clothes come out of the dryer with varying levels of dryness, even when using the same settings.

Cause: Inconsistent drying results may be caused by a malfunctioning thermostat, sensor, or heating element.

Troubleshooting: To address inconsistent drying results, follow these steps:

Inspect the dryer’s thermostat and sensors for proper functioning. Replace if necessary.
Ensure that the dryer’s venting system is clear of obstructions to maintain consistent airflow.
Check for overloading, as too many clothes in a single load can lead to uneven drying.

Experiment with different drying cycles and settings to determine if the issue persists.

Problem 17: Burning Smell During Drying

Description: A strong burning odor is detected during the drying cycle, causing concern for safety.

Cause: This issue may result from lint buildup near the heating element or a malfunctioning component.

Troubleshooting: To address the problem of a burning smell during drying, follow these steps:

Immediately stop the dryer and unplug it to ensure safety.
Inspect the interior of the dryer for any lint or debris near the heating element. Remove any accumulated material.

Check for any damaged or overheated components, such as the heating element or thermostat. Replace as needed.
Once the issue is resolved, run a test cycle with no clothes to ensure the burning smell has dissipated.

Problem 18: Dryer Door Won’t Stay Closed

Description: The dryer door does not latch or stay closed during operation, interrupting the drying cycle.

Cause: This issue can occur due to a faulty door latch or misalignment of the door catch.

Troubleshooting: To address the problem of a door that won’t stay closed, follow these steps:

Inspect the door latch and catch for any visible damage or misalignment. Adjust or replace them as necessary.

Ensure that there are no obstructions preventing the door from closing properly.
Check if the door gasket is damaged or worn and replace it if needed to create a proper seal.
Run a test cycle to confirm that the door now stays securely closed during operation.

Problem 19: Dryer Takes Too Long to Start

Description: The dryer exhibits a delay in starting when the cycle is initiated.

Cause: This issue can be caused by a faulty start switch or control board malfunction.

Troubleshooting: To address the problem of a delayed start, follow these steps:

Check the start switch for proper functioning and replace it if it’s not responsive.
Inspect the control board for any visible issues or errors. Reset or replace it as needed.
Ensure that the dryer is securely plugged into a functioning electrical outlet.

If the delay persists, contact a professional technician to diagnose and repair the issue.

Problem 20: Dryer Not Advancing Through Cycles

Description: The dryer gets stuck in one cycle and doesn’t advance to the next stage of the drying process.

Cause: This issue may be caused by a malfunctioning timer or control board.

Troubleshooting: To address the problem of a dryer not advancing through cycles, follow these steps:

Inspect the timer settings and control board for proper functioning. Replace them if necessary.
Ensure that the door is fully closed and the start button is pressed to initiate the cycle.

Check for any obstructions in the dryer drum that might interfere with the cycle’s progression.
If the problem persists, seek professional assistance for diagnosis and repair.

Problem 21: Dryer Door Won’t Open

Description: The dryer door becomes jammed and won’t open after a drying cycle.

Cause: This issue can occur due to a malfunctioning door latch or a power failure during the cycle.

Troubleshooting: To address the problem of a door that won’t open, follow these steps:

Ensure that the dryer has completed its cycle and has fully powered off.

Attempt to gently wiggle the door while pressing the door release button to release any potential latch jam.
If the door remains stuck, unplug the dryer from the electrical outlet and wait a few minutes before attempting to open it again.
If the issue persists, contact a professional technician for assistance with the door mechanism.

Problem 22: Clothes Coming Out Damaged

Description: Clothes are experiencing wear and tear, snags, or damage during the drying cycle.

Cause: This issue can be caused by rough or damaged drum surfaces or the presence of foreign objects in the dryer.

Troubleshooting: To prevent clothes from getting damaged, follow these steps:

Inspect the dryer drum for any rough or sharp areas. Sand down any burrs or edges if found.
Check the drum for foreign objects like loose buttons or pins and remove them to prevent snags.
Avoid drying clothes with exposed zippers or fasteners that may catch on fabric.

Use a gentle drying cycle for delicate items to minimize wear and tear.

Problem 23: Dryer Not Turning Off After Cycle

Description: The dryer continues to run even after the cycle has completed, wasting energy.

Cause: This issue can be due to a malfunctioning timer or control board.

Troubleshooting: To address the problem of the dryer not turning off, follow these steps:

Check the timer settings to ensure they are set correctly. Make sure the timer knob is not stuck.
Inspect the control board for any visible issues or errors. Reset or replace it as needed.
Ensure that the door is securely closed, as some dryers may continue running if the door is ajar.
If the dryer still does not turn off, consult a professional technician for diagnosis and repair.

Problem 24: Dryer Not Heating Enough

Description: The dryer does not produce sufficient heat to effectively dry clothes.

Cause: Inadequate heating may result from a malfunctioning gas valve, heating element, or thermostat.

Troubleshooting: To address insufficient heating, follow these steps:

Check if the gas supply valve is open and gas is flowing to the dryer.
Inspect the heating element for signs of damage or malfunction. Replace it if necessary.
Test the thermostat for proper functioning. Replace it if it’s not regulating the temperature correctly.
If the issue persists, consider consulting a professional technician for further diagnosis and repair.

Problem 25: Dryer Shuts Off Too Soon

Description: The dryer terminates the cycle prematurely, leaving clothes damp.

Cause: This issue may be due to a faulty thermostat or sensor, misconfigured cycle settings, or lint blockages.

Troubleshooting: To prevent the dryer from shutting off too soon, follow these steps:

Ensure that the selected cycle and heat settings are appropriate for the type of load being dried.
Inspect the thermostat and sensors for proper functioning. Replace them if they are not reading accurately.
Clean the lint filter and check for venting system obstructions to ensure adequate airflow.
If the problem persists, consult the dryer’s user manual for guidance on cycle selection or seek professional assistance.

Whirlpool WGD7120HW Gas Dryer User Reviews

Positive Reviews from Whirlpool WGD7120HW Gas Dryer Users

Here are some summarized positive experiences from users of the Whirlpool WGD7120HW Gas Dryer, based on reviews available on Costco.com:

Very happy with it so far. Only negative is the sense dry mode doesn’t seem to be effective in that it completes with the clothes slightly damp. Can’t seem to get it to fully dry in sense mode.
Working smoothly. Its compact size and efficient noiseless operation parallel it with several sizable dryers. We were somewhat deceived, however, when the delivery team failed to provide the ½” flex gas line pictured in the Installation Service sheet. (“New broom sweeps well.”)
The drying sensor doesn’t seem to work like I thought. I often have to dry again or increase time.
Dryer works good but Costco Delivery and setup was very disappointing.
We’ve now been using this dryer for a month (~50 cycles). For the price, this is a decent dryer. The only flaw is that the moisture sensor seems to frequently stop the cycle before clothes are completely dry. You then have to start a timed cycle to finish drying.

Many users expressed satisfaction with the Whirlpool WGD7120HW Gas Dryer, particularly highlighting its compact size and efficient operation. However, there were some concerns regarding the effectiveness of the moisture sensor and delivery experiences.

Negative User Reviews of the Whirlpool WGD7120HW Gas Dryer

Summarized negative experiences reported by users of the Whirlpool WGD7120HW Gas Dryer, based on reviews available on Costco.com, are as follows:

We bought this dryer with the washer as a set. The dryer started turning off without fully drying the clothes, then sending an error message. We couldn’t find information on the error message for this make and model.
Too many issues with this dryer! Steam was coming out of the bottom, the notification to check the vent kept popping up, and it wasn’t drying clothes anymore.
I’m not happy your installation was not completed. I’m not happy with your service.
Very disappointed. Dryer sensor was broken upon delivery. Returning to Costco.
Does not dry. Must add additional time or run it a second cycle.

Several users reported various issues with the Whirlpool WGD7120HW Gas Dryer, including problems with drying effectiveness, error messages, and installation experiences.

Overall, the majority of users expressed satisfaction with the Whirlpool WGD7120HW Gas Dryer, noting its efficient operation and compact size. However, some negative feedback centered around issues related to drying performance and delivery experiences.

Whirlpool WGD7120HW Gas Dryer Manual

The operating instructions and user manual for the Whirlpool WGD7120HW Gas Dryer can be found on the manufacturer’s website at https://www.whirlpool.com/. You can access detailed guidance on installation, usage, and troubleshooting by visiting their official website.

Frequently Asked Questions

How can I improve drying performance?

To enhance drying performance with your Whirlpool WGD7120HW Gas Dryer, consider the following tips:

Ensure proper venting to allow for adequate airflow.
Clean the lint filter before each use to prevent lint buildup.
Check the dryer load size and avoid overloading for more effective drying.
Experiment with different drying cycles and settings based on your laundry needs.

Why does the dryer stop before clothes are fully dry?

If your dryer stops before clothes are fully dry, it may be due to the moisture sensor detecting the load as dry. To address this, try the following:

Ensure the moisture sensor area is clean and free of lint or debris.
Consider using the timed drying option for specific loads if the sensor-based drying is not meeting your preferences.

How do I troubleshoot error codes on my dryer’s display?

If your Whirlpool WGD7120HW Gas Dryer displays error codes, consult the user manual for a list of error codes and their meanings. Typically, you can try the following steps:

Power cycle the dryer by unplugging it for a few minutes and then plugging it back in to reset the control board.
If the error persists, contact customer service or a professional technician for assistance in diagnosing and resolving the specific issue.

Conclusion

Always refer to the manual, customer service, or a service center whenever possible if there is a problem with your Whirlpool WGD7120HW Gas Dryer. Proper guidance and support can help you address any issues effectively and ensure the optimal performance of your appliance.

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