Viktor Smet

Updated on:

Washing MachinesAmana

Amana NTW4519JW Common Problems and Troubleshooting

If you own an Amana NTW4519JW washing machine, you want to ensure it runs smoothly without any hiccups. In this article, we’ll explore common problems and troubleshooting tips specific to the Amana NTW4519JW model. Whether you’re dealing with issues or just want to be prepared, read on to learn how to keep your washing machine in top condition.

Amana NTW4519JW Overview

The Amana NTW4519JW is a high-efficiency agitator top-load washer designed to provide efficient cleaning while being gentle on your clothes. Here’s a brief overview of its key features and specifications:

Product DetailsFeatures
Manufacturer Color/FinishWhite
Depth (Inches)27
Detergent Tank CapacitySingle load
Height (Inches)44
Height with Lid Open (Inches)52
Item Weight (lbs.)115
SizeMedium (3.5 – 4.5 cu ft)
Washer Capacity (Cu. Feet)3.8
Width (Inches)27.5

Key Features

  • High-Efficiency Agitator and Wash System – Efficient cleaning while being gentle on clothes.
  • Automatic Fabric Softener Dispenser – Releases fabric softener at the right time.
  • Stainless Steel Wash Basket – Prevents snags on clothes.
  • Quick Wash Cycle – Wash light loads quickly.
  • Large Capacity – Handles 3.8 cu. ft. loads efficiently.
  • Deep Water Wash Option – Maximum water for confident cleaning.
  • Late Lid Lock – Extra time to add missed items.
  • Extra Rinse Option – Enhanced rinse action.
  • Advanced Suspension System – Stabilizes wash basket for quieter operation.
  • Cold Wash Cycle – Preserves fabric colors with cold water.
  • Delicates Cycle – Gentle wash for delicate items.
  • Bulky Cycle – Extra wash motion for larger items.
  • 12 Wash Cycles – Versatile options for laundry day.
  • 5 Temperature Settings – Adjust wash water temperature.
  • An American Company for Over 100 Years – Proud of its long-standing heritage and innovation.

Causes of Common Problems with the Amana NTW4519JW

In the following subsections of this article, we’ll address possible problems and solutions specific to the
Amana NTW4519JW washing machine. Whether you’re facing issues or want to prevent them, we’ve got you covered.

Common Problems with Amana NTW4519JW

1. Unbalanced Loads – Affecting Wash Performance

  • Description of the Problem:

If your Amana NTW4519JW washer frequently becomes unbalanced during a wash cycle, it can lead to reduced cleaning efficiency and potential damage to the appliance.

  • Cause of the Problem:

Unbalanced loads can occur when heavy items, like blankets or jeans, are concentrated on one side of the drum, causing uneven distribution of weight.

  • Troubleshooting Step-by-Step:
    1. Pause the cycle and redistribute the clothes evenly inside the drum.
    2. Check that the washer is on a level surface, as uneven flooring can contribute to imbalance.
    3. Reduce the load size if you’re consistently experiencing balance issues.
    4. Run the washer again and monitor for improved balance during the cycle.

2. Washer Not Draining Properly – Leaving Clothes Wet

  • Description of the Problem:

If your Amana NTW4519JW is failing to drain water properly, your clothes may come out of the wash cycle soaking wet.

  • Cause of the Problem:

This issue may arise due to a clogged drain hose, a malfunctioning pump, or a blocked filter.

  • Troubleshooting Step-by-Step:
    1. Unplug the washer from the power source.
    2. Inspect the drain hose for kinks or clogs and clear them if present.
    3. Check the washer’s pump and filter for obstructions, cleaning or replacing them as necessary.
    4. Plug the washer back in and run a test cycle to ensure proper drainage.

3. Excessive Vibration and Noise – During Operation

  • Description of the Problem:

If your Amana NTW4519JW is excessively noisy or vibrates excessively during operation, it can be disruptive and concerning.

  • Cause of the Problem:

This issue may be caused by an unbalanced load, loose parts, or an uneven floor.

  • Troubleshooting Step-by-Step:
    1. Pause the cycle and redistribute the load if it’s unbalanced.
    2. Check for any loose components, such as bolts or screws, and tighten them as needed.
    3. Ensure that the washer is on a level surface, adjusting the leveling legs if necessary.
    4. Restart the washer and monitor for reduced noise and vibration.

4. Washer Not Filling with Water – Insufficient Water Level

  • Description of the Problem:

If your Amana NTW4519JW is not filling with an adequate amount of water, it may not clean your clothes effectively.

  • Cause of the Problem:

This issue can be caused by a malfunctioning water inlet valve, a clogged inlet screen, or low water pressure.

  • Troubleshooting Step-by-Step:
    1. Turn off the water supply to the washer.
    2. Inspect the water inlet valve and inlet screen for blockages, cleaning or replacing them as necessary.
    3. Check the water pressure from your supply and ensure it meets the washer’s requirements.
    4. Turn the water supply back on and run a test cycle to verify proper water filling.

5. Error Codes Displayed – Interrupting the Cycle

  • Description of the Problem:

If your Amana NTW4519JW displays error codes on the control panel, it can be frustrating and disrupt the wash cycle.

  • Cause of the Problem:

Error codes can indicate various issues, such as sensor malfunctions, electrical problems, or component failures.

  • Troubleshooting Step-by-Step:
    1. Refer to the user manual or error code chart provided by Amana to identify the specific error code and its meaning.
    2. Perform the recommended troubleshooting steps provided in the manual for the identified error code.
    3. If the issue persists, consider contacting Amana’s customer support or a qualified technician for further assistance.

6. Foul Odor from Washer – Unpleasant Smells

  • Description of the Problem:

If your Amana NTW4519JW emits a foul odor, it can leave your freshly washed clothes with an unpleasant smell.

  • Cause of the Problem:

This issue is often caused by the growth of mold, mildew, or bacteria within the washer’s drum and seals.

  • Troubleshooting Step-by-Step:
    1. Run a cleaning cycle with a washer cleaner or a mixture of vinegar and baking soda to eliminate odors.
    2. Regularly leave the washer door open between cycles to allow for ventilation and drying of the drum.
    3. Wipe down the drum and seals after each use to prevent the buildup of moisture and residue.
    4. If the problem persists, consider using specialized washing machine cleaning products or tablets.

7. Slow or Non-Responsive Controls – User Interface Issues

  • Description of the Problem:

If the controls on your Amana NTW4519JW are slow to respond or not working at all, it can hinder your ability to operate the washer.

  • Cause of the Problem:

This issue can result from electrical problems, damaged control panels, or software glitches.

  • Troubleshooting Step-by-Step:
    1. Check the power supply and ensure the washer is properly plugged in and receiving electricity.
    2. Restart the washer by unplugging it for a few minutes and then plugging it back in.
    3. If the controls are physically damaged, consider replacing the control panel or seeking professional repair.
    4. Update the washer’s firmware if available, as software updates can address control issues.

8. Excessive Water Leakage – Puddles Around the Washer

  • Description of the Problem:

If you notice water leaking from your Amana NTW4519JW and forming puddles around the washer, it can damage your flooring and create a safety hazard.

  • Cause of the Problem:

Water leakage may occur due to damaged hoses, loose connections, or issues with the washer’s water inlet valve.

  • Troubleshooting Step-by-Step:
    1. Turn off the water supply to the washer immediately to prevent further leakage.
    2. Inspect the hoses and connections for any visible damage or loose fittings, tightening or replacing them as needed.
    3. Examine the water inlet valve for signs of malfunction and replace it if necessary.
    4. Run a test cycle while monitoring for leaks to ensure the issue is resolved.

9. Clothes Are Still Dirty After Wash – Inadequate Cleaning

  • Description of the Problem:

If your Amana NTW4519JW is not effectively cleaning your clothes, leaving them dirty or stained, it defeats the purpose of having a washing machine.

  • Cause of the Problem:

Inadequate cleaning can result from overloading the washer, using the wrong detergent, or issues with the agitator.

  • Troubleshooting Step-by-Step:
    1. Avoid overloading the washer and ensure there is enough space for clothes to move freely during the wash cycle.
    2. Use the recommended type and amount of detergent suitable for high-efficiency washers.
    3. Inspect the agitator for any obstructions or damage and address them accordingly.
    4. Consider using specialized stain removers or pre-treating heavily soiled clothing before washing.

10. Washer Shaking Violently During Spin Cycle – Excessive Vibration

  • Description of the Problem:

If your Amana NTW4519JW violently shakes or moves excessively during the spin cycle, it can pose a risk of damage to the appliance and create a noisy, disruptive environment.

  • Cause of the Problem:

Excessive vibration can be caused by unbalanced loads, worn shock absorbers, or uneven flooring.

  • Troubleshooting Step-by-Step:
    1. Pause the cycle and redistribute the load evenly within the drum to achieve balance.
    2. Inspect the shock absorbers for signs of wear or damage and replace them if needed.
    3. Ensure the washer is on a level surface, adjusting the leveling legs as required.
    4. If the issue persists, consider using vibration-reducing pads under the washer or consulting a technician.

11. Excessive Noise During Spin Cycle – Disruptive Sounds

  • Description of the Problem:

If your Amana NTW4519JW generates loud and disruptive noises during the spin cycle, it can be bothersome and concerning.

  • Cause of the Problem:

This issue may arise due to loose components, worn bearings, or an unbalanced load.

  • Troubleshooting Step-by-Step:
    1. Pause the cycle and check for any loose objects or foreign items inside the drum that could be causing the noise.
    2. If the problem persists, it may be due to worn drum bearings, which may require replacement by a technician.
    3. Ensure that the load is balanced and evenly distributed within the drum.
    4. If the issue continues, consider placing an anti-vibration pad under the washer to reduce noise transmission.

12. Washer Fails to Start – No Response

  • Description of the Problem:

If your Amana NTW4519JW does not respond when you attempt to start a wash cycle, it can disrupt your laundry routine.

  • Cause of the Problem:

This issue may be caused by electrical issues, a malfunctioning control panel, or problems with the door latch.

  • Troubleshooting Step-by-Step:
    1. Check the power supply to the washer and ensure it is properly plugged in and receiving electricity.
    2. Examine the control panel for any error codes or indicators that may provide clues to the issue.
    3. Inspect the door latch mechanism for damage or misalignment and address any problems found.
    4. If the issue persists, consult the user manual or contact a technician for further diagnosis and repair.

13. Inconsistent Water Temperature – Fluctuations

  • Description of the Problem:

If your Amana NTW4519JW experiences inconsistent water temperature during the wash cycle, it can affect the effectiveness of cleaning.

  • Cause of the Problem:

This issue can occur due to issues with the water inlet valve, temperature sensor, or fluctuations in the water supply.

  • Troubleshooting Step-by-Step:
    1. Check the water inlet valve and temperature sensor for any malfunctions and replace them if necessary.
    2. Ensure that the hot and cold water supply lines are properly connected and that there are no obstructions in the lines.
    3. Run a test cycle with temperature settings to see if the problem persists and monitor for consistent temperature throughout the cycle.
    4. If needed, consult a technician to diagnose and repair more complex issues related to temperature control.

14. Unresponsive Drain Pump – Water Remains in Drum

  • Description of the Problem:

If your Amana NTW4519JW’s drain pump fails to function correctly, water may remain in the drum after the wash cycle, causing issues.

  • Cause of the Problem:

This issue can be caused by a clogged drain pump, a malfunctioning pump motor, or a defective pump switch.

  • Troubleshooting Step-by-Step:
    1. Unplug the washer from the power source.
    2. Inspect the drain pump for any obstructions or debris, removing any blockages found.
    3. Test the pump motor and switch for proper functioning and replace if necessary.
    4. Plug the washer back in and run a test cycle to ensure the drain pump is effectively removing water from the drum.

15. Flickering Display or Error Codes – Electronic Glitches

  • Description of the Problem:

If your Amana NTW4519JW’s display flickers or shows error codes intermittently, it can indicate electronic glitches that need addressing.

  • Cause of the Problem:

This issue may be caused by electrical interference, loose connections, or issues with the control board.

  • Troubleshooting Step-by-Step:
    1. Ensure that the power supply to the washer is stable and free from electrical interference.
    2. Check all electrical connections, particularly those related to the control board, and secure any loose connections.
    3. Restart the washer to see if the display issues persist; if they do, consult the user manual or a technician for further diagnosis.
    4. For error codes, refer to the user manual to understand their meanings and follow recommended troubleshooting steps.

16. Washer Drum Not Spinning – Clothes Stay Soaked

  • Description of the Problem:

If your Amana NTW4519JW fails to spin the drum during the cycle, it can result in clothes that remain soaking wet.

  • Cause of the Problem:

This issue may be due to a malfunctioning drive belt, a worn motor, or a problem with the lid switch.

  • Troubleshooting Step-by-Step:
    1. Unplug the washer from the power source.
    2. Inspect the drive belt for any signs of damage or wear, replacing it if necessary.
    3. Test the washer’s motor for proper functioning and replace it if it’s found to be faulty.
    4. Check the lid switch for any defects or misalignment, adjusting or replacing it as needed.
    5. Plug the washer back in and run a test cycle to ensure the drum is spinning correctly.

17. Washer Takes Too Long to Complete Cycles – Lengthy Wash Times

  • Description of the Problem:

If your Amana NTW4519JW seems to take an excessively long time to complete wash cycles, it can be inconvenient.

  • Cause of the Problem:

Lengthy wash times can be due to incorrect cycle selections, water pressure issues, or sensor problems.

  • Troubleshooting Step-by-Step:
    1. Ensure that you’ve selected the appropriate cycle for the type and size of the load you’re washing.
    2. Check the water pressure from your supply, as low pressure can extend cycle times; consider increasing water pressure if needed.
    3. Clean sensors, such as load sensors or water level sensors, according to the user manual’s instructions to ensure accurate cycle times.
    4. If the issue persists, consult the user manual or contact customer support for further guidance.

18. Washer Produces Unpleasant Odors – Smelly Laundry

  • Description of the Problem:

If your Amana NTW4519JW leaves your laundry with an unpleasant odor, it can be frustrating and affect the freshness of your clothes.

  • Cause of the Problem:

Odor issues can arise from mold or mildew growth inside the drum, detergent residue buildup, or infrequent cleaning.

  • Troubleshooting Step-by-Step:
    1. Run a hot water cycle with a washer cleaner to eliminate mold and mildew buildup inside the drum.
    2. Regularly clean the detergent dispenser and any removable parts, such as the lint filter, to prevent residue buildup.
    3. Avoid overloading the washer to allow for proper water circulation and cleaning.
    4. Consider using high-efficiency, low-sudsing detergents designed for front-load washers.

19. Inconsistent Water Levels – Too Much or Too Little Water

  • Description of the Problem:

If your Amana NTW4519JW doesn’t maintain consistent water levels during the wash cycle, it can impact cleaning effectiveness.

  • Cause of the Problem:

Inconsistent water levels can result from sensor issues, clogged water inlet valves, or pressure switch problems.

  • Troubleshooting Step-by-Step:
    1. Inspect the water inlet valves for any blockages and clean or replace them as needed.
    2. Examine the pressure switch and its hose for obstructions or damage, addressing any issues found.
    3. Run a test cycle while monitoring water levels to ensure they remain consistent throughout the wash.
    4. If problems persist, consult the user manual or seek professional assistance for sensor or control board diagnostics.

20. Washer Leaves Residue on Clothes – Staining Issues

  • Description of the Problem:

If your Amana NTW4519JW leaves white or colored residue on your clothes, it can be frustrating and require additional cleaning.

  • Cause of the Problem:

This issue can be caused by excessive detergent usage, hard water, or the accumulation of lint and debris inside the drum.

  • Troubleshooting Step-by-Step:
    1. Reduce the amount of detergent used in each wash cycle, following the manufacturer’s recommendations.
    2. If you have hard water, consider using a water softener or specialized detergents designed for hard water conditions.
    3. Regularly clean the drum and lint filter to prevent the buildup of residue and debris.
    4. Check the quality of the water supply to the washer and, if necessary, install a water filter to improve water quality.

21. Washer Door Won’t Lock – Cycle Doesn’t Start

  • Description of the Problem:

If the door of your Amana NTW4519JW washer won’t lock, it can prevent the cycle from starting, causing inconvenience.

  • Cause of the Problem:

This issue can be attributed to a malfunctioning door lock mechanism, a broken latch, or electrical problems.

  • Troubleshooting Step-by-Step:
    1. Inspect the door latch for any visible damage or misalignment and replace it if necessary.
    2. Check the door lock mechanism and its wiring for signs of malfunction, repairing or replacing as needed.
    3. Ensure that the door is properly closed and not obstructed, preventing it from locking.
    4. Restart the washer to verify if the door lock issue has been resolved.

22. Washer Display Shows Error Code F1 – Electrical Fault

  • Description of the Problem:

If the washer display on your Amana NTW4519JW shows error code F1, it indicates an electrical fault that requires attention.

  • Cause of the Problem:

Error code F1 typically signifies a problem with the electronic control board, wiring issues, or sensor malfunctions.

  • Troubleshooting Step-by-Step:
    1. Turn off the washer and unplug it from the power source for a few minutes, then plug it back in and restart.
    2. Check the wiring connections on the electronic control board for any loose or damaged wires, resecuring or replacing as needed.
    3. If the issue persists, consider consulting the user manual for specific F1 error code diagnostics and repair recommendations.
    4. If unsure, seek professional assistance to diagnose and address the electrical fault.

23. Washer Leaks During Filling – Water Spillage

  • Description of the Problem:

If your Amana NTW4519JW leaks water during the filling phase, it can lead to water spillage and potential damage.

  • Cause of the Problem:

Water leakage during filling may be due to loose hoses, damaged inlet valves, or problems with the water level sensor.

  • Troubleshooting Step-by-Step:
    1. Turn off the water supply to the washer immediately to prevent further leakage.
    2. Inspect all inlet hoses and connections for any loose fittings or damage, tightening or replacing them as needed.
    3. Examine the water inlet valves for any signs of malfunction and replace them if they are not sealing properly.
    4. Run a test cycle while monitoring for any signs of leakage to ensure the issue is resolved.

24. Washer Vibrates Excessively During Spin Cycle – Floor Shaking

  • Description of the Problem:

If your Amana NTW4519JW vibrates excessively during the spin cycle, it can lead to a noisy and disruptive laundry experience.

  • Cause of the Problem:

Excessive vibration may be caused by unbalanced loads, worn suspension components, or an uneven floor.

  • Troubleshooting Step-by-Step:
    1. Pause the cycle and redistribute the load evenly within the drum to achieve balance.
    2. Inspect the suspension components for signs of wear or damage and replace them if necessary.
    3. Ensure the washer is on a level surface, adjusting the leveling legs as required.
    4. If the issue persists, consider using vibration-reducing pads under the washer or consulting a technician for further assessment.

25. Washer Agitator Not Moving – Lack of Agitation

  • Description of the Problem:

If the agitator in your Amana NTW4519JW washer is not moving during the wash cycle, it can result in inadequate cleaning.

  • Cause of the Problem:

This issue may be caused by a malfunctioning agitator, worn agitator dogs, or problems with the drive belt.

  • Troubleshooting Step-by-Step:
    1. Unplug the washer from the power source.
    2. Inspect the agitator for any visible damage or obstructions, addressing any issues found.
    3. Check the agitator dogs (if applicable) for wear and replace them if they are worn down.
    4. Examine the drive belt for any signs of damage or looseness, replacing it if necessary.
    5. Plug the washer back in and run a test cycle to verify if the agitator is functioning correctly.

Amana NTW4519JW Washing Machine User Reviews

Positive Reviews from Amana NTW4519JW Washing Machine Users

  • Some users were satisfied with the following parameters associated with their Amana NTW4519JW washing machine:
    1. Efficient Timer
    2. Great Value for the Price
    3. Ease of Use
  • Overall, these users found the washer to work well and were content with their purchase.

Negative User Reviews of the Amana NTW4519JW Washing Machine

  • Some users were not satisfied with the following problems associated with their Amana NTW4519JW washing machine:
    1. Cleaning Performance – Some users found the cleaning performance to be subpar and described it as “absolutely horrid.”
    2. Durability – Several users reported issues with the durability of the washer, stating that it lasted only about a year or a year and a half.
    3. Water Usage – One user expressed disappointment with the washer’s water-saving feature, as it used a minimal amount of water for each load.
    4. Customer Service – There were complaints about difficulties in obtaining timely service or support for issues with the machine.
  • These negative experiences left some users dissatisfied with their purchase and frustrated with the washer’s performance and longevity.

Works great. Would recommend. Many users found their Amana NTW4519JW washing machine to be efficient and would recommend it despite some reported issues.

Reviews sourced from Walmart.com.

Amana NTW4519JW Washing Machine Manual

The operating instructions and user manual for the Amana NTW4519JW washing machine can be found on the manufacturer’s official website. You can access detailed information about installation, usage, maintenance, and troubleshooting by visiting the Amana website and searching for the specific model manual.

Amana NTW4519JW Frequently Asked Questions

Q1: How do I clean the lint filter in my Amana NTW4519JW washing machine?

A1: To clean the lint filter, follow these steps:

  1. Turn off the washer and unplug it from the power source.
  2. Open the washer lid and locate the lint filter near the agitator.
  3. Remove the lint filter and rinse it under running water to remove any lint or debris.
  4. Allow the lint filter to dry completely before reinserting it into the washer.

Q2: What should I do if my Amana NTW4519JW washer is not draining properly?

A2: If your washer is not draining properly, try the following steps:

  1. Check for any obstructions in the drain hose or pump that may be blocking water flow.
  2. Ensure the drain hose is not kinked or twisted, allowing for proper water drainage.
  3. Inspect the drain pump for clogs or debris and clean it if necessary.
  4. If the problem persists, consult the user manual for troubleshooting or contact customer service for assistance.

Q3: How can I balance a load in my Amana NTW4519JW washing machine?

A3: To balance a load in your washer, follow these guidelines:

  1. Open the washer lid and redistribute the clothes evenly around the agitator.
  2. Make sure there are no heavy or bulky items on one side of the drum.
  3. If the load is too large, consider removing some items to achieve a balanced load.
  4. Close the lid and restart the cycle to see if the balance issue is resolved.

Conclusion

For any problems with your Amana NTW4519JW washing machine, it’s advisable to refer to the user manual provided by the manufacturer for detailed instructions on troubleshooting and maintenance. Additionally, if you encounter issues beyond your expertise, don’t hesitate to contact customer service or a certified service center for professional assistance and support.


Samsung WA45T3200AW Common Problems

Maytag MVW5430MW Common Problems

Samsung WF45T6000AW Common Problems

Leave a Comment

© 2024 hometroubleshooting.com

PRIVACY POLICY ABOUT