Viktor Smet

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Whirlpool WRS335SDHM Refrigerator Common Problems and Troubleshooting

In this article, we will discuss common problems and troubleshooting solutions specifically related to the Whirlpool WRS335SDHM Refrigerator. If you own this refrigerator model or are considering purchasing it, it’s essential to be aware of potential issues and how to resolve them.

Whirlpool WRS335SDHM Refrigerator Overview

The Whirlpool WRS335SDHM is a 25 cu ft 36-inch Side-by-Side Refrigerator with Adaptive Defrost Feature, finished in Monochromatic Stainless Steel. This refrigerator comes equipped with a range of features designed to enhance your food storage experience:

Key FeaturesProduct Details
LED Interior LightingDimensions (WxDxH): 36 in. x 33.63 in. x 69.63 in.
Frameless Glass ShelvesDimensions – w/ door & w/o handles (WxDxH): 35.88 in. x 31.63 in. x 69.63 in.
Adjustable Gallon Door BinsDimensions – w/ door open 90° (WxDxH): 35.88 in. x 49.31 in. x 69.63 in.
Adaptive Defrost Feature Which Monitors The Freezer EnvironmentEnergy Star Certified
Fit Width: 34 – 36 Inch WideFreezer Capacity: 9.11 cu. ft.
Freezer Capacity: 8 – 10.9 cu. ft.Freezer Features: Ice Maker
Model: WRS335SDHMFreezer Features: Interior LED Lighting
Overall Capacity: 25 cu. ft. & UpRefrigerator Capacity: 15.44 cu. ft.
Refrigerator Features: Adjustable Shelves, Ice Dispenser, Interior LED Lighting, Water Dispenser, Water FilterRefrigerator Shelf Material: Tempered Glass
Refrigerator Type: Side-by-SideWarranty Type: Appliances
Weight: 262 lb.

Causes of Common Problems with the Whirlpool WRS335SDHM Refrigerator

In this section of the article, we will delve into the various common problems that can occur with the Whirlpool WRS335SDHM Refrigerator and provide troubleshooting solutions to address these issues.

Common Problems with Whirlpool WRS335SDHM Refrigerators

1. Ice Maker Not Producing Ice

Description: The ice maker in your Whirlpool WRS335SDHM Refrigerator is not producing ice as it should.

Cause: There could be a few reasons for this issue, such as a clogged water filter, a faulty water inlet valve, or a problem with the ice maker itself.

Troubleshooting:

  1. Check the water filter and replace it if it’s clogged or overdue for replacement, typically every 6 months.
  2. Inspect the water inlet valve for any obstructions or defects. If necessary, replace the valve.
  3. Examine the ice maker for any visible issues. Ensure it is properly connected and has no blockages. If problems persist, consider replacing the ice maker assembly.

2. Refrigerator Not Cooling

Description: Your Whirlpool WRS335SDHM Refrigerator is not maintaining the desired temperature, and your food is not staying cold.

Cause: Several factors can cause inadequate cooling, including a malfunctioning thermostat, a blocked condenser coil, or a faulty compressor.

Troubleshooting:

  1. Check the thermostat settings and ensure they are correctly adjusted to your desired temperature.
  2. Clean the condenser coil at the back of the refrigerator to remove dust and debris, which can hinder proper cooling.
  3. If the refrigerator is still not cooling, consult a technician to diagnose and possibly replace the compressor or other components.

3. Water Dispenser Not Working

Description: The water dispenser on your Whirlpool WRS335SDHM Refrigerator is not dispensing water.

Cause: This issue may be caused by a blocked water filter, a frozen water line, or a malfunctioning water inlet valve.

Troubleshooting:

  1. Replace the water filter if it’s overdue for replacement, as clogs can impede water flow.
  2. Check for any frozen water lines in the refrigerator, and thaw them if necessary.
  3. Inspect the water inlet valve for defects and replace it if it’s not functioning correctly.

4. Excessive Frost in the Freezer

Description: You notice an accumulation of excessive frost and ice in the freezer compartment of your Whirlpool WRS335SDHM Refrigerator.

Cause: The main causes of frost buildup include a faulty door gasket, a misaligned or damaged freezer door, or an issue with the defrost system.

Troubleshooting:

  1. Inspect the freezer door gasket for any gaps, cracks, or tears. Replace it if necessary to create an airtight seal.
  2. Ensure the freezer door is aligned properly and closes tightly. Adjust the door if needed.
  3. If the issue persists, troubleshoot and repair the defrost system components, such as the defrost heater, thermostat, or timer.

5. Loud or Unusual Noises

Description: Your Whirlpool WRS335SDHM Refrigerator is emitting loud or unusual noises during operation.

Cause: Noises can originate from the condenser fan, the evaporator fan, or ice build-up in the freezer compartment.

Troubleshooting:

  1. Check for any obstructions or debris around the condenser fan and clean them if found.
  2. Inspect the evaporator fan for any damage or ice accumulation. Defrost the freezer if necessary.
  3. If the noises persist, contact a technician to diagnose and resolve the issue.

6. Refrigerator Leaking Water

Description: Water is pooling inside or around your Whirlpool WRS335SDHM Refrigerator.

Cause: Possible causes include a clogged defrost drain, a damaged water supply line, or a leaking water filter housing.

Troubleshooting:

  1. Clean the defrost drain to ensure it’s not blocked by debris or ice, allowing proper drainage.
  2. Examine the water supply line for leaks or kinks. Replace the line if needed.
  3. If the water filter housing is leaking, check for cracks or loose connections and repair or replace it as necessary.

7. Freezer Is Too Cold

Description: The freezer compartment in your Whirlpool WRS335SDHM Refrigerator is excessively cold, potentially causing food to freeze too quickly.

Cause: This issue may arise from a malfunctioning thermostat, a blocked airflow path, or incorrect temperature settings.

Troubleshooting:

  1. Adjust the thermostat settings to a higher temperature and monitor the freezer’s performance.
  2. Ensure there are no obstructions blocking the airflow vents in the freezer, allowing for even temperature distribution.
  3. If the problem persists, consult a technician to diagnose and possibly replace the thermostat or other related components.

8. Uneven Cooling in Refrigerator

Description: Your Whirlpool WRS335SDHM Refrigerator experiences uneven temperature distribution, resulting in some areas being colder than others.

Cause: Potential causes include a malfunctioning damper control, improper placement of items, or an overloaded refrigerator section.

Troubleshooting:

  1. Check the damper control to ensure it’s functioning correctly, allowing for proper airflow between the refrigerator and freezer sections.
  2. Reorganize items inside the refrigerator to ensure adequate airflow and prevent items from blocking vents.
  3. Avoid overloading the refrigerator with too many items, as this can impede proper circulation.

9. Fridge Door Not Sealing Properly

Description: The refrigerator door of your Whirlpool WRS335SDHM does not seal tightly, leading to temperature fluctuations and energy wastage.

Cause: Common causes include a damaged door gasket or a misaligned door.

Troubleshooting:

  1. Inspect the door gasket for any visible damage, such as cracks or tears. Replace it if necessary to ensure an airtight seal.
  2. Check if the refrigerator door is properly aligned with the cabinet. Adjust the door if needed to improve the seal.

10. Ice Dispenser Not Dispensing Properly

Description: The ice dispenser on your Whirlpool WRS335SDHM Refrigerator is not dispensing ice cubes correctly.

Cause: This issue can occur due to ice blockages in the dispenser chute, a malfunctioning dispenser motor, or a faulty ice bucket auger.

Troubleshooting:

  1. Clear any ice blockages or obstructions in the dispenser chute, ensuring a smooth ice flow.
  2. Test the dispenser motor for functionality. If it’s not working correctly, consider replacing it.
  3. If the problem persists, inspect the ice bucket auger for damage or blockages and replace it if necessary.

11. Freezer Door Seal Is Torn

Description: You notice that the seal on the freezer door of your Whirlpool WRS335SDHM Refrigerator is torn or damaged.

Cause: A damaged door seal can result from wear and tear over time or accidental damage.

Troubleshooting:

  1. Inspect the freezer door seal for any visible tears, cracks, or deformities. Replace the seal if it’s damaged to maintain proper insulation.

12. Refrigerator Is Overcooling

Description: The refrigerator section of your Whirlpool WRS335SDHM is excessively cold, causing your fresh produce to freeze.

Cause: Overcooling can occur due to a malfunctioning thermostat or incorrect temperature settings.

Troubleshooting:

  1. Adjust the thermostat settings to a slightly higher temperature to prevent overcooling.
  2. If the issue persists, consult a technician to diagnose and potentially replace the thermostat.

13. Water Dispenser Slow Flow

Description: The water dispenser in your Whirlpool WRS335SDHM Refrigerator dispenses water slowly, causing inconvenience.

Cause: A slow water flow can result from a partially clogged water filter or a low water pressure issue.

Troubleshooting:

  1. Replace the water filter to ensure a steady and faster water flow.
  2. Check your home’s water supply to ensure adequate pressure. If needed, consult a plumber to address low water pressure issues.

14. Strange Odors in Refrigerator

Description: Unpleasant odors are emanating from your Whirlpool WRS335SDHM Refrigerator, affecting the freshness of your food.

Cause: Odors can be caused by spoiled or expired food, improper storage, or a dirty interior.

Troubleshooting:

  1. Regularly clean the interior of the refrigerator, including shelves and drawers, to eliminate odors caused by spills or spoiled food.
  2. Discard any expired or spoiled items, and use a box of baking soda or activated charcoal to absorb lingering odors.

15. Lights Not Working

Description: The interior lights in your Whirlpool WRS335SDHM Refrigerator are not illuminating the interior as they should.

Cause: Malfunctioning light bulbs or electrical issues can lead to the lights not working.

Troubleshooting:

  1. Replace any burnt-out light bulbs with the appropriate replacements to restore proper illumination.
  2. If the lights still do not work, check the electrical connections and consult a technician for further diagnosis and repair.

16. Refrigerator Runs Constantly

Description: Your Whirlpool WRS335SDHM Refrigerator seems to run continuously, leading to higher energy consumption.

Cause: Several factors can cause the refrigerator to run constantly, such as a malfunctioning thermostat, dirty condenser coils, or a high room temperature.

Troubleshooting:

  1. Check the thermostat settings and adjust them to the recommended temperature settings.
  2. Clean the condenser coils at the back of the refrigerator to improve heat dissipation and cooling efficiency.
  3. If the issue persists, consult a technician to diagnose and possibly replace the thermostat or other components.

17. Noisy Compressor or Fan

Description: You hear unusual or loud noises coming from the compressor or fan in your Whirlpool WRS335SDHM Refrigerator.

Cause: Noises can result from a faulty compressor, a malfunctioning evaporator fan, or loose components.

Troubleshooting:

  1. Inspect the compressor and fan area for loose or vibrating components. Tighten or secure them as needed.
  2. If the noises persist, consult a technician to diagnose and address potential issues with the compressor or evaporator fan.

18. Water Dispenser Leaks

Description: The water dispenser on your Whirlpool WRS335SDHM Refrigerator leaks water onto the floor or inside the refrigerator.

Cause: Leaks can occur due to damaged water lines, loose connections, or a malfunctioning water inlet valve.

Troubleshooting:

  1. Inspect the water lines and connections for any signs of damage or looseness. Replace or reattach them securely.
  2. Examine the water inlet valve for any defects and replace it if necessary to prevent leaks.

19. Inaccurate Temperature Display

Description: The temperature display on your Whirlpool WRS335SDHM Refrigerator does not accurately reflect the actual temperature inside.

Cause: Temperature discrepancies may be caused by a faulty temperature sensor or control board.

Troubleshooting:

  1. Reset the temperature settings and monitor the refrigerator’s performance. If the issue persists, it may be related to a sensor or control board problem.
  2. Consult a technician to diagnose and potentially replace the temperature sensor or control board to restore accurate temperature readings.

20. Ice Tastes or Smells Bad

Description: The ice produced by your Whirlpool WRS335SDHM Refrigerator has an unpleasant taste or odor.

Cause: Poor-quality water, expired water filters, or contaminants in the ice maker can affect the taste and smell of the ice.

Troubleshooting:

  1. Replace the water filter and use a high-quality filter to improve the taste and odor of the ice.
  2. If you suspect water quality issues, consider using a water filtration system for your home’s water supply.
  3. Periodically clean the ice maker and its components to prevent the buildup of contaminants.

21. Freezer Door Won’t Stay Closed

Description: The freezer door of your Whirlpool WRS335SDHM Refrigerator does not stay securely closed.

Cause: This issue may occur due to a damaged door latch or a misaligned door.

Troubleshooting:

  1. Inspect the door latch for any damage or wear. Replace it if necessary to ensure proper closure.
  2. Check the alignment of the freezer door and adjust it if needed to ensure a tight seal.

22. Refrigerator Is Not Dispensing Water

Description: The water dispenser on your Whirlpool WRS335SDHM Refrigerator is not dispensing water at all.

Cause: This issue can be caused by a disconnected water supply line, a faulty water inlet valve, or a malfunctioning dispenser switch.

Troubleshooting:

  1. Ensure that the water supply line is connected securely to the refrigerator.
  2. Check the water inlet valve for any defects and replace it if necessary.
  3. Test the dispenser switch to ensure it’s functioning correctly and replace it if it’s not.

23. Refrigerator Is Not Making Ice

Description: Your Whirlpool WRS335SDHM Refrigerator is not producing ice in the ice maker.

Cause: Ice production issues can stem from a frozen water line, a malfunctioning ice maker, or an issue with the water inlet valve.

Troubleshooting:

  1. Thaw any frozen sections of the water line leading to the ice maker to restore water flow.
  2. Inspect the ice maker for any visible problems and consider replacing it if necessary.
  3. Check the water inlet valve for defects and replace it if it’s not functioning correctly.

24. Refrigerator Is Vibrating Excessively

Description: Your Whirlpool WRS335SDHM Refrigerator is producing excessive vibrations during operation.

Cause: Vibrations can result from uneven flooring, improper leveling, or a faulty compressor.

Troubleshooting:

  1. Ensure that the refrigerator is placed on a level surface and adjust its leveling legs accordingly.
  2. Check the flooring under the refrigerator for stability and consider using anti-vibration pads to reduce vibrations.
  3. If vibrations persist and seem abnormal, consult a technician to diagnose and address potential compressor issues.

25. Refrigerator Door Seal Is Loose

Description: The seal on the refrigerator door of your Whirlpool WRS335SDHM is loose or not sealing properly.

Cause: Loose door seals can occur due to wear and tear over time or damage.

Troubleshooting:

  1. Inspect the door seal for any looseness or damage. If it’s loose, reattach it securely. If it’s damaged, consider replacing it to maintain a proper seal.

Whirlpool WRS335SDHM Refrigerator User Reviews

Positive Reviews from Whirlpool WRS335SDHM Refrigerator Users

  • Some users were satisfied with the following parameters associated with their positive experience:
    • Bought this at Costco for a great price and got a 5-year warranty, free delivery, and hook-up.
    • Delivery service from JB Hunt Final Mile was exceptional.
    • Pros include a quiet operation, sleek design, and nice interior lighting.
    • Spacious interior with good-tasting filtered water and a functional ice maker.
    • Overall, pleased with the removal of the old unit and professional install.

Negative User Reviews of the Whirlpool WRS335SDHM Refrigerator

  • Some users were not satisfied with the following problems associated with their negative experience:
    • One user experienced a refrigerator where the freezer door closed correctly, but the fridge door did not, leading to a seal issue.
    • Another user found the fridge to be very loud and lacking adjustable shelves.
    • A complaint about the refrigerator not being fingerprint-resistant despite claims in the specifications.
    • One user described the fridge as having a loud vibration noise in the motor area during operation.
    • Issues with leakage from the water dispenser and excessive noise were also reported.

Despite some negative experiences reported by users, the majority of customers expressed satisfaction with the Whirlpool WRS335SDHM Refrigerator, praising its spaciousness, functionality, and value for the price. It’s important to note that user experiences may vary, and while there were some concerns, the overall consensus appears to be positive.

Whirlpool WRS335SDHM Refrigerator Manual

You can find the operating instructions for the Whirlpool WRS335SDHM Refrigerator on the official Whirlpool website: Whirlpool Refrigerator Manuals.

Frequently Asked Questions

1. How can I adjust the temperature settings on my Whirlpool WRS335SDHM Refrigerator?

To adjust the temperature settings on your Whirlpool WRS335SDHM Refrigerator, follow these steps:

  1. Press the “Options” button on the control panel.
  2. Use the arrow buttons to navigate to the “Temperature” option.
  3. Press the “Temperature” button to enter the temperature adjustment mode.
  4. Use the arrow buttons to increase or decrease the desired temperature for both the refrigerator and freezer compartments.
  5. Press “Confirm” or “Enter” to save the new temperature settings.

2. Why is my Whirlpool WRS335SDHM Refrigerator making a loud noise?

A loud noise from your Whirlpool WRS335SDHM Refrigerator can be caused by various factors, including:

  1. Normal compressor operation, which may produce occasional noises.
  2. Ice maker operation, such as ice dropping into the bin.
  3. Fan noise, which is responsible for air circulation.

If the noise is excessive or unusual, it’s advisable to check for any loose components, ensure the refrigerator is level, and contact customer service if the issue persists.

3. How do I clean and maintain the water filter in my Whirlpool WRS335SDHM Refrigerator?

To clean and maintain the water filter in your Whirlpool WRS335SDHM Refrigerator, follow these steps:

  1. Locate the water filter compartment inside the refrigerator.
  2. Turn off the water supply to the refrigerator.
  3. Twist the old water filter counterclockwise to remove it.
  4. Insert the new water filter and twist it clockwise to secure it in place.
  5. Turn on the water supply and flush the filter for a few minutes to remove air and impurities.
  6. Reset the water filter status indicator, if applicable, following the user manual instructions.

Regularly replacing the water filter ensures the quality of your water and ice.

Conclusion

Always refer to the manual, customer service, or a service center whenever possible if you encounter any problems with your Whirlpool WRS335SDHM Refrigerator. They can provide specific guidance and assistance to address your refrigerator-related issues effectively.

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