Mora MRB172N6ASE Refrigerator Common Problems and Troubleshooting
Explore the common problems and troubleshooting solutions specific to the Mora MRB172N6ASE refrigerator in this comprehensive guide. Whether you’re experiencing issues with this remarkable appliance or simply want to be prepared, we’ve got you covered with the essential information you need.
Mora MRB172N6ASE Refrigerator Overview
The Mora MRB172N6ASE is a 17.2 cu. ft. Counter Depth Bottom Freezer Refrigerator that comes in a sleek Fingerprint Resistant Stainless Steel finish, making it a stylish addition to any kitchen. This Energy Star Certified refrigerator is designed with convenience in mind, featuring a reversible door for flexible installation, and its counter depth design ensures a seamless fit. One of its standout features is the Gallon Door Bin, providing ample storage space for your beverages and more.
| Color | Stainless Steel |
|---|---|
| Dimensions (WxDxH) | 31.1 in. x 26.6 in. x 69.1 in. |
| Features | Fingerprint Resistant |
| Features | Reversible Door Hinges |
| Features | Energy Star Certified |
| Fit Width | 31 – 33 Inch Wide |
| Freezer Capacity | 5.1 cu. ft. |
| Model | MRB172N6ASE |
| Overall Capacity | 16 – 17.9 cu. ft. |
| Refrigerator Capacity | 12.1 cu. ft. |
| Refrigerator Features | Adjustable Shelves |
| Refrigerator Installation Depth | Counter Depth |
| Refrigerator Type | Bottom Freezer |
| Weight | 196 lb. |
Causes of Common Problems with the Mora MRB172N6ASE Refrigerator
In this section, we will delve into the various common problems that can arise with the Mora MRB172N6ASE Refrigerator and provide effective troubleshooting solutions to address them. Stay tuned for solutions to keep your refrigerator running smoothly.
Common Problems with the Mora MRB172N6ASE Refrigerator
1. Ice Maker Not Producing Ice – MRB172N6ASE
Description: The ice maker in your Mora MRB172N6ASE Refrigerator is not producing ice as expected, leaving you without a steady supply of ice cubes.
Cause of the Problem: This issue can occur due to a clogged water line or a malfunctioning ice maker component.
Troubleshooting:
- Check the water supply line for any kinks or blockages. Ensure that the water supply valve is fully open.
- Inspect the ice maker itself for any visible obstructions or ice buildup. Remove any ice blockages if present.
- If the problem persists, consider resetting the ice maker by turning it off and then back on.
2. Temperature Fluctuations in Refrigerator – MRB172N6ASE
Description: Your Mora MRB172N6ASE Refrigerator experiences temperature fluctuations, causing food items to spoil prematurely.
Cause of the Problem: Temperature fluctuations may be due to a faulty thermostat, improper door sealing, or a dirty condenser coil.
Troubleshooting:
- Check the door seals for any gaps or damage. Replace seals if necessary to ensure a proper seal.
- Clean the condenser coil located at the back of the refrigerator to improve heat dissipation.
- If the issue persists, consider adjusting the thermostat settings or consult the user manual for specific temperature recommendations.
3. Refrigerator is Noisy – MRB172N6ASE
Description: Your Mora MRB172N6ASE Refrigerator generates excessive noise, causing disruptions in your kitchen.
Cause of the Problem: Noisy operation can be caused by a malfunctioning evaporator fan, loose components, or improper leveling.
Troubleshooting:
- Check for any loose or vibrating components within the refrigerator and tighten them securely.
- Ensure that the refrigerator is properly leveled, and adjust the leveling feet as needed.
- If the noise persists, it may be related to the evaporator fan. Contact a technician for further diagnosis and repair.
4. Water Leaking Inside Refrigerator – MRB172N6ASE
Description: You notice water pooling at the bottom of your Mora MRB172N6ASE Refrigerator’s compartments.
Cause of the Problem: Water leakage can occur due to a clogged or frozen defrost drain, a damaged water supply line, or improper food storage.
Troubleshooting:
- Inspect the defrost drain for any blockages. Clear any debris or ice buildup in the drain to allow proper drainage.
- Examine the water supply line for any visible leaks or damage. Replace the line if necessary.
- Ensure that food items are properly sealed and stored to prevent excess moisture buildup.
5. Freezer Not Cooling Properly – MRB172N6ASE
Description: The freezer compartment in your Mora MRB172N6ASE Refrigerator is not maintaining the desired freezing temperature.
Cause of the Problem: Poor freezer cooling can be caused by a malfunctioning compressor, a refrigerant leak, or inadequate airflow.
Troubleshooting:
- Check if the freezer vents are blocked by food items. Ensure proper airflow within the freezer compartment.
- If the issue persists, consult the user manual for recommended temperature settings and adjust as needed.
- If the problem continues, it may require professional diagnosis and repair, especially if it relates to the compressor or refrigerant system.
6. Refrigerator Not Dispensing Water – MRB172N6ASE
Description: Your Mora MRB172N6ASE Refrigerator’s water dispenser is not working, preventing you from accessing chilled water.
Cause of the Problem: This issue can be attributed to a clogged water filter, a malfunctioning water inlet valve, or frozen water lines.
Troubleshooting:
- Replace the water filter following the manufacturer’s recommendations, typically every six months.
- If the water flow is still limited, check for frozen water lines in the freezer compartment and thaw them if needed.
- If the problem persists, it may be related to a faulty water inlet valve. Contact a technician for assessment and potential replacement.
7. Excessive Frost Buildup in Freezer – MRB172N6ASE
Description: You observe an unusual amount of frost accumulating in the freezer section of your Mora MRB172N6ASE Refrigerator.
Cause of the Problem: Excessive frost can be caused by a faulty defrost timer, a damaged door gasket, or frequent door openings.
Troubleshooting:
- Inspect the freezer door gasket for any tears or gaps. Replace it if necessary to ensure a proper seal.
- Check the defrost timer and heater for proper functionality. Replace any malfunctioning components as needed.
- Minimize the frequency of door openings and ensure that the doors are closed tightly to prevent excess moisture entry.
8. Unusual Odors Inside the Refrigerator – MRB172N6ASE
Description: You notice unusual or unpleasant odors coming from the interior of your Mora MRB172N6ASE Refrigerator.
Cause of the Problem: Odors can result from spoiled food, improper storage, or a contaminated air filter.
Troubleshooting:
- Inspect the contents of your refrigerator for expired or spoiled items and remove them to eliminate the source of odors.
- Clean the interior of the refrigerator, including shelves and drawers, with a solution of water and baking soda to neutralize odors.
- If your refrigerator has an air filter, replace it according to the manufacturer’s recommendations.
9. Inconsistent Cooling Throughout Refrigerator – MRB172N6ASE
Description: Your Mora MRB172N6ASE Refrigerator exhibits inconsistent cooling, with some areas being colder than others.
Cause of the Problem: Uneven cooling can be attributed to improper air circulation, a malfunctioning damper control, or blocked vents.
Troubleshooting:
- Check for obstructions near the air vents in both the refrigerator and freezer compartments. Ensure proper airflow.
- Inspect the damper control for any issues. If it’s not operating correctly, consider replacing it.
- Reorganize food items to allow for better air circulation and temperature consistency.
10. Excessive Energy Consumption – MRB172N6ASE
Description: Your Mora MRB172N6ASE Refrigerator consumes more energy than expected, leading to higher electricity bills.
Cause of the Problem: Excessive energy consumption can result from dirty condenser coils, poor sealing, or incorrect temperature settings.
Troubleshooting:
- Clean the condenser coils located at the back of the refrigerator to improve energy efficiency.
- Check the door seals for any damage or gaps and replace them if needed to ensure a tight seal.
- Adjust the thermostat settings to recommended levels to optimize energy usage while maintaining proper cooling.
11. Refrigerator Not Defrosting – MRB172N6ASE
Description: The Mora MRB172N6ASE Refrigerator is not defrosting properly, leading to ice buildup in the freezer and inadequate cooling.
Cause of the Problem: This issue can arise due to a malfunctioning defrost thermostat, a faulty defrost heater, or a defective control board.
Troubleshooting:
- Test the defrost thermostat for continuity using a multimeter. If it doesn’t have continuity when cold, replace it.
- If the defrost heater is visibly damaged or shows no continuity when tested, replace it with a compatible part.
- If the problem persists, consider examining the control board for any signs of burnout or malfunction and replace if necessary.
12. Water Dispenser Leaking – MRB172N6ASE
Description: Your Mora MRB172N6ASE Refrigerator’s water dispenser is leaking water, causing a mess and potential damage.
Cause of the Problem: Water leakage from the dispenser can occur due to a damaged water line, a loose connection, or a malfunctioning dispenser valve.
Troubleshooting:
- Inspect the water line connections for any loose or damaged parts. Tighten or replace them as needed.
- Examine the dispenser valve for any signs of leakage or malfunction. If it’s defective, replace it with a compatible valve.
- If the issue persists, turn off the water supply to the refrigerator and consult a technician for a more in-depth assessment.
13. Refrigerator Not Running – MRB172N6ASE
Description: Your Mora MRB172N6ASE Refrigerator is completely unresponsive and not running, leading to a loss of cooling.
Cause of the Problem: A non-operating refrigerator may be caused by a tripped circuit breaker, a faulty compressor, or an electrical issue.
Troubleshooting:
- Check the power source and ensure that the refrigerator is plugged in properly. Verify that the circuit breaker hasn’t tripped.
- If the power supply is intact, but the refrigerator remains unresponsive, contact a technician to inspect the compressor and electrical components.
- Make sure the refrigerator’s interior temperature control is set to the desired level and not in an off position.
14. Unusual Vibrations or Shaking – MRB172N6ASE
Description: Your Mora MRB172N6ASE Refrigerator experiences unusual vibrations or shaking, causing concern about its stability.
Cause of the Problem: Vibrations can occur due to an uneven floor, loose components, or problems with the condenser fan motor.
Troubleshooting:
- Ensure that the refrigerator is placed on a level and stable surface to minimize vibrations. Adjust the leveling feet as needed.
- Check for any loose or vibrating components within the refrigerator and secure them tightly.
- If vibrations persist, inspect the condenser fan motor for issues and replace it if necessary.
15. Excessive Ice Formation in the Freezer – MRB172N6ASE
Description: Your Mora MRB172N6ASE Refrigerator’s freezer compartment accumulates excessive ice, reducing storage space.
Cause of the Problem: Excessive ice formation can result from a defective defrost timer, a malfunctioning defrost heater, or a damaged door gasket.
Troubleshooting:
- Check the defrost timer for proper functionality. If it’s not advancing as it should, consider replacing it.
- Inspect the defrost heater for visible damage or lack of continuity when tested. Replace it if necessary.
- Examine the freezer door gasket for any gaps or tears and replace it to ensure a proper seal.
16. Refrigerator Door Seal Not Sealing Properly – MRB172N6ASE
Description: The door seal of your Mora MRB172N6ASE Refrigerator is not sealing properly, leading to temperature fluctuations and energy wastage.
Cause of the Problem: Improper sealing can occur due to a damaged or worn-out door gasket.
Troubleshooting:
- Inspect the door gasket for any visible damage, cracks, or deformities. If found, replace it with a new gasket.
- Clean the gasket and the area around it to ensure a clean and proper seal against the refrigerator frame.
- If the problem persists, adjust the door hinges to ensure that the door aligns correctly with the gasket.
17. Refrigerator Compressor Running Continuously – MRB172N6ASE
Description: The compressor of your Mora MRB172N6ASE Refrigerator runs continuously without cycling off, potentially leading to excessive cooling.
Cause of the Problem: Continuous compressor operation may be caused by a malfunctioning thermostat, improper temperature settings, or a dirty condenser coil.
Troubleshooting:
- Check the thermostat setting to ensure it is not set to the coldest temperature. Adjust it to a more moderate setting.
- Clean the condenser coil at the back of the refrigerator to improve heat dissipation and compressor efficiency.
- If the issue persists, test the thermostat for proper functionality or consult a technician for a diagnosis and potential thermostat replacement.
18. Refrigerator Lights Not Working – MRB172N6ASE
Description: The interior lights of your Mora MRB172N6ASE Refrigerator are not illuminating when you open the doors.
Cause of the Problem: Inoperative lights can result from burnt-out light bulbs, a faulty door switch, or electrical issues.
Troubleshooting:
- Check the light bulbs inside the refrigerator and freezer compartments. Replace any burnt-out bulbs with new ones of the correct type.
- Test the door switch by pressing it manually while the door is open. If the lights come on, the switch may need replacement.
- Examine the electrical connections and wiring for any visible damage or loose connections. Ensure all connections are secure.
19. Refrigerator Freezing Food in the Fresh Food Compartment – MRB172N6ASE
Description: Your Mora MRB172N6ASE Refrigerator is freezing fresh food items in the refrigerator compartment, causing them to spoil.
Cause of the Problem: Food freezing in the fresh food section can result from a faulty temperature control, improper airflow, or a malfunctioning damper.
Troubleshooting:
- Check the temperature control settings to ensure they are not set too low. Adjust them to a slightly warmer setting if necessary.
- Inspect the airflow within the refrigerator and ensure that items are not blocking the vents. Rearrange items to improve airflow.
- If the issue persists, examine the damper control for proper operation and replace it if it’s not functioning correctly.
20. Noisy or Vibrating Condenser Fan – MRB172N6ASE
Description: The condenser fan in your Mora MRB172N6ASE Refrigerator is noisy or vibrating excessively, causing a disturbance.
Cause of the Problem: Noisy or vibrating condenser fans can result from a damaged fan blade, loose fan motor, or debris obstruction.
Troubleshooting:
- Inspect the fan blade for any damage or warping. Replace the blade if needed to reduce noise and vibrations.
- Tighten any loose fan motor screws or bolts to secure it in place and minimize vibrations.
- Check for any debris or obstructions near the fan area and remove them to ensure smooth fan operation.
21. Excessive Frost in Refrigerator Evaporator Coils – MRB172N6ASE
Description: You observe excessive frost buildup on the evaporator coils in the Mora MRB172N6ASE Refrigerator’s freezer compartment, impacting cooling efficiency.
Cause of the Problem: This issue can be due to a malfunctioning defrost timer, a defective defrost heater, or a faulty temperature sensor.
Troubleshooting:
- Test the defrost timer to ensure it advances properly through the defrost cycle. Replace it if it’s not functioning correctly.
- If the defrost heater shows signs of damage or doesn’t have continuity, replace it to facilitate proper defrosting.
- Check the temperature sensor’s accuracy by measuring the resistance. Replace it if it’s out of specification.
22. Refrigerator Leaking Water on the Floor – MRB172N6ASE
Description: Your Mora MRB172N6ASE Refrigerator is leaking water onto the kitchen floor, causing potential damage and safety hazards.
Cause of the Problem: Water leakage can result from a clogged or frozen defrost drain, a damaged water inlet valve, or a blocked condensation line.
Troubleshooting:
- Inspect the defrost drain for clogs or ice buildup and clear any obstructions to enable proper drainage.
- Examine the water inlet valve for leaks or damage. Replace it if needed to prevent further leakage.
- Check the condensation line for blockages and ensure that it is draining correctly into the designated pan.
23. Inconsistent Ice Cube Size – MRB172N6ASE
Description: Your Mora MRB172N6ASE Refrigerator’s ice maker produces inconsistent ice cube sizes, affecting your beverage experience.
Cause of the Problem: Inconsistent ice cube sizes can be due to a partially blocked water supply line, a malfunctioning ice maker module, or improper water pressure.
Troubleshooting:
- Inspect the water supply line for any blockages or kinks that might restrict water flow to the ice maker. Clear any obstructions.
- If the ice maker module is faulty, consider replacing it with a compatible module to ensure consistent ice cube production.
- Adjust the water pressure to meet the manufacturer’s recommended levels, as low pressure can lead to small ice cubes.
24. Excessive Moisture Inside Refrigerator – MRB172N6ASE
Description: You notice a buildup of excessive moisture inside the Mora MRB172N6ASE Refrigerator, leading to wet shelves and food items.
Cause of the Problem: Excessive moisture can result from a damaged door gasket, frequent door openings, or high humidity levels in the surrounding environment.
Troubleshooting:
- Inspect the door gasket for any visible damage or gaps and replace it to ensure a proper seal against moisture entry.
- Minimize the frequency of door openings and ensure that the doors are closed tightly to prevent excess moisture from entering the refrigerator.
- If the ambient humidity is high, consider using a dehumidifier in the kitchen to maintain a more controlled environment.
25. Freezer Door Won’t Close Properly – MRB172N6ASE
Description: The freezer door of your Mora MRB172N6ASE Refrigerator doesn’t close properly, allowing warm air to enter and potentially thawing frozen items.
Cause of the Problem: Poor freezer door closure can result from misaligned door hinges, a damaged door seal, or excessive frost buildup around the door.
Troubleshooting:
- Inspect the door seal for any damage or deformities and replace it if necessary to ensure a proper seal against warm air infiltration.
- Check the alignment of the door hinges and adjust them to ensure a secure and airtight closure.
- If excessive frost is present around the door, defrost the freezer and ensure that the door area remains clear of ice buildup.
Mora MRB172N6ASE Refrigerator User Reviews
Positive Reviews from Mora MRB172N6ASE Refrigerator Users
- Some users were satisfied with the following parameters associated with their positive experience:
- They have had the unit for a week, and all functions are working as expected. The brand name may be unfamiliar, but it’s warranted through Hisense, and the build quality appears adequate. They found it to be reasonably priced for a no-frills bottom freezer refrigerator, and the option to purchase it from Costco provides peace of mind for returns or any issues.
- A few weeks ago, they acquired the Mora 17.2 cubic feet refrigerator as a secondary cooling appliance, and they are highly satisfied with the ample space it provides for drinks and refrigeration items. The quality and value for money impressed them, making it an excellent choice for those seeking affordability and functionality.
- Users have been using this refrigerator for over two months and appreciate its well-thought-out design and ease of cleaning. They particularly like the cupboard depth feature, quick cool/quick freeze options, and the absence of the manufacturer’s name or logo on the face of the unit.
- For the price, some users found this refrigerator to be spacious and suitable for their needs, despite minor complaints about the installation process.
- Users loved the simple and practical design of the refrigerator and preferred it to two-door side-by-side models. They also appreciated the absence of an ice machine, which often leads to maintenance issues.
- One user found this refrigerator to be a great addition to their garage and appreciated its functionality, although they mentioned some space limitations due to door bins.
- While there were delivery issues, including damaged units, some users were ultimately satisfied with the refrigerator’s repairability and appreciated Costco’s handling of the situation.
- A Costco employee convinced their mom to purchase this refrigerator, and she loves it. They noted its spacious interior and sleek, modern appearance.
Negative User Reviews of the Mora MRB172N6ASE Refrigerator
- Some users were not satisfied with the following problems associated with their negative experience:
- One user reported that the refrigerator stopped cooling after just four days, expressing disappointment in the perceived poor quality despite the tempting low price.
- Another user decided not to even turn on their second garage fridge due to noticing a gap in the side seal. They chose to return it immediately.
- One user expressed frustration with the refrigerator’s door not closing well and the lack of an alarm for open doors. They also had issues with the delivery and installation, resulting in a bent hinge.
- Another user mentioned that the door did not automatically close as indicated in the manual. Although they received a repair visit, the issue remained unresolved, leading them to consider returning the refrigerator.
- One user reported that the refrigerator worked intermittently for two weeks, indicating a reliability concern.
Overall, the majority of users expressed satisfaction with the Mora MRB172N6ASE Refrigerator, highlighting its affordability, functionality, and value for money. While some negative experiences were reported, they appear to be isolated incidents, and the positive feedback outweighs the negative.
Mora MRB172N6ASE Refrigerator Manual
The operating instructions for the Mora MRB172N6ASE Refrigerator can be found on the manufacturer’s website. You can access the manual here.
Frequently Asked Questions
Q: How do I adjust the temperature settings on my Mora MRB172N6ASE Refrigerator?
A: To adjust the temperature settings, locate the temperature control dial inside the refrigerator or freezer compartment. Turn the dial to the desired temperature setting. Consult your user manual for specific temperature range recommendations.
Q: Why is my Mora MRB172N6ASE Refrigerator making unusual noises?
A: Unusual noises can be caused by various factors, including the compressor cycling, the refrigerator settling into its new environment, or items inside the fridge vibrating. If the noise persists or becomes concerning, refer to the user manual for troubleshooting tips or contact customer service.
Q: What should I do if my Mora MRB172N6ASE Refrigerator is not cooling properly?
A: If your refrigerator is not cooling effectively, first check the temperature settings and ensure the doors are sealing properly. Clean the condenser coils, and make sure there is proper ventilation around the appliance. If the issue persists, consult the troubleshooting section of your user manual or reach out to the manufacturer’s service center for assistance.
Conclusion
Always refer to the manual, customer service, or the service center whenever possible if there is a problem with your Mora MRB172N6ASE Refrigerator.
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