Viktor Smet

Updated on:

Fisher & Paykel Professional Series RS36A72J1N Refrigerator Common Problems and Troubleshooting

Welcome to our guide on troubleshooting common problems with the Fisher & Paykel Professional Series RS36A72J1N Refrigerator. If you own this state-of-the-art refrigerator, you know the importance of maintaining its optimal performance. In this article, we’ll address potential issues that users might encounter and provide effective solutions to keep your refrigerator running smoothly.

Fisher & Paykel Professional Series RS36A72J1N Refrigerator Overview

The Fisher & Paykel Professional Series RS36A72J1N Refrigerator is a top-of-the-line appliance designed to meet the highest standards of performance and convenience. With a total capacity of 16.8 Cu. Ft., this refrigerator offers a spacious interior, including 11.7 Cu. Ft. for the refrigerator and 5.1 Cu. Ft. for the freezer. Notable features include ActiveSmart™ Technology, adjustable glass shelves, gallon door storage, and an internal automatic ice maker. The refrigerator is equipped with advanced functionalities such as adaptive defrost, LED lighting, and a Smart Touch control panel for a seamless user experience. Explore the detailed specifications and features for a comprehensive understanding of this exceptional appliance.

Name of the FeatureDescription of the Feature
ActiveSmart™ TechnologyHelp keep food fresher for longer by constantly maintaining the ideal temperature
ActiveSmart™ FoodcareTechnology learns how you live. Understands how you use your fridge and adjusts temperature, airflow, and humidity to keep food fresher for longer
Ice MakerFresh ice is always available in a dedicated freezer bin. Can be turned off to free up freezer space or boost ice production by up to 30% during busy times
Clever EnergyRefrigerator adapts to daily use by cooling and defrosting only when needed. Uses energy efficiently without compromising on food care
Simple StorageDesigned for easy storage, access, and removal of food. Storage bins give full access and can be easily removed for cleaning. Flexible shelving provides more storage options
Design qualityRefrigerators are designed and built using quality materials, including real stainless steel and solid glass shelving
Easy installationIntegrated products are easy to install. Designed for minimal gaps with adjustable front and rear feet for uneven floors. Adjustable door panels for easy installation
Easy cleaningEZKleen feature for stainless steel refrigerators. Anti-fingerprint coating makes it easy to wipe clean any marks. Spill-safe secure glass shelves capture drips or leaks
Total Capacity16.8 Cu. Ft. Capacity
Other Features – Sabbath Mode 
Other Features – Adjustable Shelves 
Other Features – Adaptive Defrost 
Other Features – LED Lighting 
Name of the SpecificationDescription of the Specification
Total Capacity16.8 Cu. Ft.
Refrigerator Capacity11.7 Cu. Ft.
Freezer Capacity5.1 Cu. Ft.
Door Bins6 Adjustable
Glass Shelves3 Adjustable; Spill-Proof
Bottle Holders4
Covered Door Bins2
Gallon Door StorageYes
Deli BinFull Width
Crisper Drawers3 Humidity Controlled, Full Extension
Automatic Ice MakerInternal
Water FilterInternal
Pastry ShelfIn Freezer
Freezer Bins2 Clear
ActiveSmart™ FoodcareYes
RefrigerationActiveSmart Technology
Adaptive DefrostYes
Bottle Chill ModeYes
Fast Freeze ModeYes
FreezerFrost Free
LightingLED
AlarmOpen Door
Sabbath ModeYes
Control PanelSmart Touch
Parts Warranty2 Years
Labor Warranty2 Years
Sealed System Parts Warranty5 Years
Cavity Width36″
Cavity Depth (Minimum)25″
Cavity Height72″
Width35 1/16″
Depth23 3/4″
Height71 13/16″
Shipping Weight240 Lbs.

Causes of Common Problems with the Fisher & Paykel Professional Series RS36A72J1N Refrigerator

Discovering issues with your refrigerator can be frustrating. In this section, we will delve into common problems associated with the Fisher & Paykel Professional Series RS36A72J1N Refrigerator and provide troubleshooting solutions to help you address these issues effectively.

Common Problems and Troubleshooting for Fisher & Paykel Professional Series RS36A72J1N Refrigerators

1. Temperature Fluctuation in Refrigerator

Description of the Problem: Users may notice inconsistent temperatures inside the refrigerator.

Cause of the Problem: Blocked vents, improper loading, or a malfunctioning thermostat can lead to temperature fluctuations.

Troubleshooting Steps:

  • Check for any obstructions in the vents and ensure proper airflow.
  • Reorganize food items to allow for even cooling and prevent overloading.
  • If the issue persists, adjust the thermostat settings or consider professional service.

2. Ice Maker Not Producing Ice

Description of the Problem: The internal ice maker fails to produce ice as expected.

Cause of the Problem: Common causes include a frozen water line, faulty water inlet valve, or an issue with the ice maker itself.

Troubleshooting Steps:

  • Check for any ice blockages in the water line and clear if necessary.
  • Inspect the water inlet valve for any defects and replace if needed.
  • If problems persist, consult the user manual for ice maker troubleshooting or contact customer support.

3. Refrigerator Leaking Water

Description of the Problem: Water pooling inside or around the refrigerator.

Cause of the Problem: A clogged or frozen defrost drain, malfunctioning water filter, or improper installation of the water line.

Troubleshooting Steps:

  • Clear any debris or ice from the defrost drain to allow proper drainage.
  • Replace the water filter if it is old or clogged.
  • Ensure the water line is correctly installed and not damaged.

4. Unusual Noises from the Refrigerator

Description of the Problem: Users may hear unusual sounds such as rattling, buzzing, or clicking.

Cause of the Problem: Noises can be caused by the compressor, condenser fan, or other internal components.

Troubleshooting Steps:

  • Check for any loose items inside the refrigerator contributing to the noise.
  • Ensure the refrigerator is level and on a stable surface.
  • If noises persist, consult the user manual for specific noise troubleshooting or seek professional assistance.

5. Inconsistent Ice Production

Description of the Problem: The ice maker produces varying amounts of ice, and there may be periods of no ice production.

Cause of the Problem: Issues with the ice maker motor, water supply, or a malfunctioning thermostat can contribute to inconsistent ice production.

Troubleshooting Steps:

  • Inspect the ice maker motor for any faults and replace if necessary.
  • Check the water supply to the refrigerator and ensure proper water flow.
  • If problems persist, adjust thermostat settings or seek professional assistance.

6. Excessive Frost Buildup in Freezer

Description of the Problem: Users may notice an abnormal amount of frost accumulating inside the freezer.

Cause of the Problem: Improper sealing, a faulty door gasket, or a malfunctioning defrost system can lead to excess frost buildup.

Troubleshooting Steps:

  • Check the door gasket for any tears or damage and replace if necessary.
  • Ensure the freezer door is closing securely, and there are no obstructions preventing a proper seal.
  • If the issue persists, inspect and troubleshoot the defrost system components.

7. Water Dispenser Not Functioning

Description of the Problem: The water dispenser on the refrigerator is not dispensing water as expected.

Cause of the Problem: Possible causes include a clogged water filter, frozen water line, or a malfunctioning water dispenser actuator.

Troubleshooting Steps:

  • Replace the water filter if it is old or clogged.
  • If the water line is frozen, thaw it by increasing the refrigerator temperature slightly.
  • If problems persist, inspect the water dispenser actuator and replace if necessary.

8. Uneven Cooling in Refrigerator Sections

Description of the Problem: Users may observe variations in temperature between different sections of the refrigerator.

Cause of the Problem: Blocked vents, improper loading, or a malfunctioning damper control can lead to uneven cooling.

Troubleshooting Steps:

  • Ensure proper ventilation by checking for any obstructions in the vents.
  • Reorganize food items to allow for even airflow and prevent overloading of specific sections.
  • If problems persist, troubleshoot the damper control system for defects.

9. Condensation Inside Refrigerator

Description of the Problem: Excessive condensation forming inside the refrigerator compartments.

Cause of the Problem: Incorrect temperature settings, high humidity, or a damaged door gasket can contribute to condensation issues.

Troubleshooting Steps:

  • Adjust the temperature settings to recommended levels to prevent condensation.
  • Check and replace the door gasket if damaged or not sealing properly.
  • If high humidity is a concern, consider using moisture-absorbing products inside the refrigerator.

10. Freezer Door Seal Issues

Description of the Problem: Users may notice a poor seal or gaps around the freezer door.

Cause of the Problem: Damaged door gasket, misalignment, or dirt accumulation can compromise the freezer door seal.

Troubleshooting Steps:

  • Inspect the door gasket for any tears or damage and replace if necessary.
  • Ensure proper alignment of the freezer door to guarantee a tight seal.
  • Clean the door gasket and surrounding areas to remove any debris affecting the seal.

11. Unpleasant Odor Inside the Refrigerator

Description of the Problem: Users may encounter unpleasant smells emanating from the refrigerator compartments.

Cause of the Problem: Spoiled food, spills, or bacterial growth can contribute to unwanted odors.

Troubleshooting Steps:

  • Discard any expired or spoiled food items that may be causing the odor.
  • Clean and sanitize the interior, including shelves, drawers, and trays.
  • Place an open box of baking soda inside the refrigerator to absorb odors.

12. Ice Tastes or Smells Unpleasant

Description of the Problem: Users may notice an unpleasant taste or smell in the ice produced by the refrigerator.

Cause of the Problem: Stale ice, impurities in the water supply, or a dirty ice maker can lead to undesirable ice quality.

Troubleshooting Steps:

  • Empty the ice bin and clean it thoroughly to remove any stale ice.
  • If the water supply contains impurities, consider installing a water filter or replacing the existing one.
  • Clean the ice maker components, such as the ice tray and dispenser, to eliminate any residue or buildup.

13. Excessive Energy Consumption

Description of the Problem: Users may observe higher-than-expected energy consumption from the refrigerator.

Cause of the Problem: Poor maintenance, outdated components, or improper temperature settings can contribute to increased energy usage.

Troubleshooting Steps:

  • Regularly clean the condenser coils to ensure efficient heat exchange.
  • Check and update the temperature settings to recommended levels for energy efficiency.
  • If problems persist, consult the user manual for additional energy-saving tips or seek professional assistance.

14. Freezer Not Maintaining Adequate Temperature

Description of the Problem: The freezer may struggle to maintain a consistently low temperature.

Cause of the Problem: Malfunctioning thermostat, inadequate airflow, or a defective cooling system can lead to temperature issues in the freezer.

Troubleshooting Steps:

  • Check and calibrate the thermostat settings for the recommended freezer temperature.
  • Ensure proper airflow by arranging freezer contents to allow for ventilation.
  • If problems persist, inspect the cooling system components and seek professional assistance if needed.

15. Excessive Noise During Ice Production

Description of the Problem: Users may experience unusually loud noises specifically during the ice-making process.

Cause of the Problem: A malfunctioning ice maker motor, loose components, or ice buildup can contribute to increased noise levels.

Troubleshooting Steps:

  • Inspect the ice maker motor for any defects and replace if necessary.
  • Tighten any loose components contributing to the noise.
  • If ice buildup is evident, defrost the ice maker and surrounding areas to reduce noise.

16. Water Dispenser Leaking

Description of the Problem: Water leakage occurs from the refrigerator’s water dispenser.

Cause of the Problem: Damaged water dispenser components, loose connections, or a faulty water inlet valve can lead to leaks.

Troubleshooting Steps:

  • Inspect the water dispenser components for any visible damage and replace if necessary.
  • Tighten any loose connections in the water dispenser system.
  • If the issue persists, examine the water inlet valve for defects and replace if needed.

17. Refrigerator Not Cooling Sufficiently

Description of the Problem: Users may notice inadequate cooling in both the refrigerator and freezer compartments.

Cause of the Problem: Malfunctioning compressor, low refrigerant levels, or a defective thermostat can contribute to insufficient cooling.

Troubleshooting Steps:

  • Check the compressor for any unusual noises or signs of malfunction and replace if necessary.
  • If refrigerant levels are low, consult a professional for recharging and system inspection.
  • Calibrate the thermostat settings to ensure proper temperature control.

18. Inconsistent Ice Cube Size

Description of the Problem: The refrigerator produces ice cubes of varying sizes, causing inconvenience.

Cause of the Problem: Issues with the water inlet valve, improper water pressure, or a malfunctioning ice maker can lead to inconsistent ice cube sizes.

Troubleshooting Steps:

  • Inspect the water inlet valve for defects and replace if necessary.
  • Ensure the water pressure to the refrigerator is within the recommended range.
  • If problems persist, troubleshoot the ice maker components for proper functionality.

19. Door Seal Warping or Cracking

Description of the Problem: The refrigerator or freezer door seals may show signs of warping or cracking.

Cause of the Problem: Age, wear and tear, or exposure to extreme temperatures can contribute to door seal deterioration.

Troubleshooting Steps:

  • Inspect the door seals for any visible warping, cracking, or damage and replace if necessary.
  • Ensure proper alignment of the doors to prevent additional stress on the seals.
  • Consider regular cleaning and maintenance to prolong the life of the door seals.

20. Unresponsive Control Panel

Description of the Problem: The refrigerator’s control panel may become unresponsive or fail to operate.

Cause of the Problem: Electrical issues, damaged control panel components, or software glitches can lead to control panel malfunctions.

Troubleshooting Steps:

  • Check for any visible damage or loose connections in the control panel components and replace if necessary.
  • If electrical issues are suspected, consult a professional technician for a thorough inspection and repair.
  • If applicable, consider updating the refrigerator’s firmware to address potential software glitches.

21. Freezer Door Not Closing Properly

Description of the Problem: Users may observe that the freezer door does not close securely.

Cause of the Problem: Misalignment, damaged door gasket, or an obstructed door hinge can lead to improper sealing.

Troubleshooting Steps:

  • Ensure proper alignment of the freezer door to guarantee a tight seal.
  • Inspect the door gasket for any tears or damage and replace if necessary.
  • Clear any obstructions around the door hinge that may hinder proper closure.

22. Excessive Vibrations During Operation

Description of the Problem: Users may experience excessive vibrations or shaking when the refrigerator is running.

Cause of the Problem: Uneven flooring, improperly adjusted feet, or internal component issues can contribute to vibrations.

Troubleshooting Steps:

  • Ensure the refrigerator is placed on a level and stable surface to minimize vibrations.
  • Adjust the front and rear feet to eliminate any wobbling or shaking.
  • If vibrations persist, inspect internal components and seek professional assistance if needed.

23. Displaying Error Codes

Description of the Problem: The refrigerator’s display panel may show error codes, indicating a malfunction.

Cause of the Problem: Sensor issues, electrical faults, or system malfunctions can trigger error codes on the display.

Troubleshooting Steps:

  • Refer to the user manual to interpret the specific error code displayed.
  • If applicable, power cycle the refrigerator to reset the control system and clear the error code.
  • If problems persist, contact customer support or a professional technician for further assistance.

24. Refrigerator Overheating

Description of the Problem: Users may notice that certain parts of the refrigerator, such as the exterior or specific components, become excessively hot.

Cause of the Problem: Overworking compressor, poor ventilation, or malfunctioning cooling components can lead to overheating.

Troubleshooting Steps:

  • Ensure proper ventilation around the refrigerator to dissipate heat effectively.
  • Clean the condenser coils to improve heat exchange and cooling efficiency.
  • If the issue persists, consult a professional technician to inspect and repair the cooling system.

25. Unusual Smells from the Ice Maker

Description of the Problem: Users may detect unusual or unpleasant odors coming specifically from the ice maker.

Cause of the Problem: Bacterial growth, mold, or residual impurities in the water supply can contribute to unpleasant smells in the ice.

Troubleshooting Steps:

  • Clean the ice maker components, including the ice tray and dispenser, to eliminate any odors.
  • Ensure the water supply is clean and free from impurities that may affect ice quality.
  • If problems persist, consider using ice maker cleaning solutions recommended by the manufacturer.

Fisher & Paykel Professional Series RS36A72J1N Refrigerator User Reviews

Explore what users are saying about their experiences with the Fisher & Paykel Professional Series RS36A72J1N Refrigerator. Whether it’s the design, technology, or overall satisfaction, read real feedback from those who have incorporated this refrigerator into their homes.

Positive Reviews from Fisher & Paykel Professional Series RS36A72J1N Refrigerator Users

  • Some users were satisfied with the spacious interior design, allowing for organized storage and easy access to items.
  • Positive experiences were noted regarding the advanced technology, with users appreciating the refrigerator’s efficiency in maintaining optimal temperatures.
  • Several customers praised the sleek and modern appearance of the Fisher & Paykel Professional Series RS36A72J1N, enhancing the overall aesthetic of their kitchens.
  • Users expressed contentment with the refrigerator’s performance, stating that it effectively preserved the freshness of their food for extended periods.
  • Many customers highlighted the flawless operation of the ice maker in the French door refrigerator, adding convenience to their daily routines.

Based on the positive feedback, it’s evident that users find satisfaction in various aspects, from design and technology to performance and appearance. These reviews collectively paint a picture of a well-received and reliable appliance in the Fisher & Paykel Professional Series RS36A72J1N Refrigerator.

Negative User Reviews of the Fisher & Paykel Professional Series RS36A72J1N Refrigerator

  • Some users reported ongoing issues with delayed delivery and lack of accountability from the company.
  • Several customers expressed dissatisfaction with the doors of the refrigerator, mentioning difficulty in closing or doors not automatically closing until near the end.
  • Certain users experienced concerns about the build quality, with complaints about doors being stiff and, in some cases, missing screw covers.
  • While the fridge was praised for its spacious interior, a few users expressed disappointment in the limited capacity of the freezer and minimal ice production.

Despite these negative aspects, it’s essential to note that the issues mentioned are not universal, and individual experiences may vary.

The majority of users expressed satisfaction with the Fisher & Paykel Professional Series RS36A72J1N Refrigerator, highlighting positive aspects such as spaciousness, efficient ice makers, and overall build quality. However, it’s crucial for potential buyers to be aware of some reported issues related to door functionality, build quality, and freezer capacity.

Fisher & Paykel Professional Series RS36A72J1N Refrigerator Manual

The operating instructions for the Fisher & Paykel Professional Series RS36A72J1N Refrigerator can be found on the manufacturer’s website. You can access the manual here.

Frequently Asked Questions

1. How can I address delayed delivery or shipment issues?

For concerns regarding delivery or shipment problems, it is recommended to contact Fisher & Paykel’s customer service directly. They can provide assistance and information about the status of your order.

2. What should I do if the doors of my refrigerator are difficult to close?

If you experience difficulty with the doors, ensure proper installation. If issues persist, contacting Fisher & Paykel’s service center is advised for professional assistance in adjusting or fixing the doors.

3. How do I address limited freezer capacity and minimal ice production?

If you find the freezer capacity or ice production insufficient, refer to the user manual for guidance on optimizing settings. If the problem persists, reaching out to Fisher & Paykel’s customer service or service center is recommended.

Conclusion

For any problems encountered with your Fisher & Paykel Professional Series RS36A72J1N Refrigerator, it is advisable to consult the manual for troubleshooting tips. If issues persist, reaching out to customer service or the official service center will ensure prompt and accurate resolution.

Fisher & Paykel RS36A72U1N Common Problems

JennAir JFFCC72EHL Common Problems

Fisher & Paykel RS36A80J1N Common Problems

Leave a Comment