Electrolux ELFW7337AW Common Problems and Troubleshooting
Experience hassle-free laundry with the Electrolux ELFW7337AW washer machine. Discover its features and learn about common problems and troubleshooting solutions.
Electrolux ELFW7337AW Washer Machine Overview
The Electrolux ELFW7337AW is a high-quality washer machine designed to provide thorough cleaning and energy-efficient performance. With the LuxCare Wash System, it offers improved wash actions, temperature control, and smart load sensing.
Key Features:
- Thorough cleaning with the LuxCare Wash System
- 20-Minute Fast Wash
- ENERGY STAR Certified
- 10-Year Motor Warranty plus Lifetime Tub Warranty
- Perfect Balance System & Second Floor Guarantee
- Fits more rooms with flexible installation
- Extra Large Capacity
- Extended Refresh
- Automatic Water-Level Adjustment
- More installation options
- Brilliant LED display
- Delay Start
- Control Lock
- Platinum Star Limited Warranty
Causes of Common Problems with the Electrolux ELFW7337AW Washing Machine
This article addresses possible problems and provides troubleshooting solutions for the Electrolux ELFW7337AW washing machine.
1. Washer not turning on – Electrolux ELFW7337AW
Description: The washer does not power on when the start button is pressed.
Cause: Possible causes include a tripped circuit breaker, power supply issue, or faulty control panel.
Troubleshooting:
- Check if the circuit breaker for the washer has tripped and reset it if necessary.
- Ensure that the power cord is securely plugged into a functioning outlet.
- If the problem persists, the control panel may need to be replaced. Contact a professional technician for assistance.
2. Washer not filling with water – Electrolux ELFW7337AW
Description: The washer does not fill with water during the wash cycle.
Cause: Possible causes include a clogged water inlet valve, faulty water level sensor, or control board issue.
Troubleshooting:
- Check if the water inlet valve is clogged with debris and clean it if necessary.
- Inspect the water level sensor for any damage or misalignment and replace if needed.
- If the problem persists, the control board may require repair or replacement. Consult a professional technician.
3. Washer not spinning – Electrolux ELFW7337AW
Description: The washer drum does not spin during the cycle.
Cause: Possible causes include a broken belt, motor issue, or control board malfunction.
Troubleshooting:
- Inspect the belt for any signs of damage or breakage and replace if necessary.
- If the motor is not functioning, contact a professional technician for repair or replacement.
- Reset the control board by turning off the power to the washer for a few minutes and then turning it back on.
4. Excessive vibrations during spin cycle – Electrolux ELFW7337AW
Description: The washer vibrates excessively and may move during the spin cycle.
Cause: Possible causes include unbalanced load, uneven floor, or worn-out shock absorbers.
Troubleshooting:
- Make sure the washer is loaded evenly with clothes distributed properly.
- Ensure that the washer is placed on a level and sturdy surface.
- Check the shock absorbers for wear or damage and replace if necessary.
5. Error code displayed on the control panel – Electrolux ELFW7337AW
Description: An error code is shown on the washer’s control panel.
Cause: Each error code corresponds to a specific issue, such as water inlet problem, drain issue, or sensor malfunction.
Troubleshooting:
- Refer to the user manual to identify the meaning of the specific error code displayed.
- Follow the recommended troubleshooting steps provided in the manual for that particular error code.
- If the problem persists or the error code is not listed in the manual, contact Electrolux customer support or a professional technician.
6. Strange noises during operation – Electrolux ELFW7337AW
Description: Unusual noises, such as grinding, squeaking, or banging, are heard during the wash cycle.
Cause: Possible causes include foreign objects stuck in the drum, worn-out bearings, or a malfunctioning motor.
Troubleshooting:
- Inspect the drum for any foreign objects, such as coins or small garments, and remove them.
- If the bearings are worn out, they may need to be replaced by a professional technician.
- Check the motor for any issues and contact a technician for repair if necessary.
7. Foul odor from the washer – Electrolux ELFW7337AW
Description: A persistent unpleasant smell is emitted from the washer even after cleaning.
Cause: Possible causes include residue buildup, mold or mildew growth, or a clogged drain pump.
Troubleshooting:
- Run a cleaning cycle using a washing machine cleaner according to the manufacturer’s instructions.
- Regularly clean the detergent dispenser and rubber door gasket to prevent residue buildup.
- If mold or mildew is present, wipe the affected areas with a solution of water and vinegar or a mild bleach solution.
- Check the drain pump filter for clogs and clean it if necessary.
8. Clothes not thoroughly cleaned – Electrolux ELFW7337AW
Description: The clothes do not come out as clean as expected after a wash cycle.
Cause: Possible causes include overloaded drum, improper detergent usage, or malfunctioning wash action.
Troubleshooting:
- Avoid overloading the drum and ensure that there is enough space for proper agitation and cleaning.
- Use the recommended amount of detergent and choose the appropriate cycle and settings for the load.
- If the wash action is not working effectively, the wash motor or related components may need to be repaired or replaced.
9. Leaking water from the washer – Electrolux ELFW7337AW
Description: Water leaks from the washer during the wash or spin cycle.
Cause: Possible causes include damaged hoses, loose connections, or a faulty water inlet valve.
Troubleshooting:
- Check all hoses for any signs of damage or cracks and replace them if needed.
- Tighten all hose connections securely to ensure there are no leaks.
- If the water inlet valve is faulty, it may need to be repaired or replaced by a professional technician.
10. Error code E20 – Electrolux ELFW7337AW
Description: Error code E20 is displayed on the control panel.
Cause: Error code E20 indicates a drain or pump issue, such as a clogged drain pump or blocked hose.
Troubleshooting:
- Check the drain hose for any blockages or kinks and remove them.
- Inspect the drain pump filter for clogs and clean it if necessary.
- If the problem persists, the drain pump may need to be repaired or replaced.
11. Excessive detergent residue on clothes – Electrolux ELFW7337AW
Description: The clothes come out with visible detergent residue after a wash cycle.
Cause: Possible causes include using too much detergent, using the wrong type of detergent, or a malfunctioning dispenser.
Troubleshooting:
- Use the recommended amount of detergent for the load size and water hardness.
- Ensure that the detergent used is suitable for high-efficiency (HE) washers.
- Clean the detergent dispenser and check for any obstructions that may be preventing proper detergent release.
12. Error code E10 – Electrolux ELFW7337AW
Description: Error code E10 is displayed on the control panel.
Cause: Error code E10 indicates a water inlet problem, such as low water pressure or a faulty inlet valve.
Troubleshooting:
- Check if the water supply is turned on and has adequate pressure.
- Inspect the water inlet valve for any blockages or defects and replace if necessary.
- If the problem persists, consult a professional technician to diagnose and resolve the issue.
13. Washer door won’t lock – Electrolux ELFW7337AW
Description: The washer door does not lock properly, preventing the cycle from starting.
Cause: Possible causes include a faulty door lock mechanism, misaligned door latch, or control board issue.
Troubleshooting:
- Ensure that there are no obstructions preventing the door from closing properly.
- Inspect the door latch for any misalignment or damage and adjust or replace it if needed.
- If the door lock mechanism or control board is defective, professional repair or replacement may be necessary.
14. Washer stops mid-cycle – Electrolux ELFW7337AW
Description: The washer stops running in the middle of a cycle without completing the program.
Cause: Possible causes include power interruption, a faulty control board, or a malfunctioning sensor.
Troubleshooting:
- Check if there was a power outage or interruption during the cycle and restore power if necessary.
- Reset the control board by turning off the power to the washer for a few minutes and then turning it back on.
- If the problem persists, a professional technician may need to inspect and repair the control board or sensor.
15. Error code E40 – Electrolux ELFW7337AW
Description: Error code E40 is displayed on the control panel.
Cause: Error code E40 indicates a door lock issue, where the door is not securely closed or locked.
Troubleshooting:
- Check if the washer door is fully closed and latched.
- Ensure that there are no obstructions preventing the door from closing properly.
- If the problem persists, the door lock mechanism or related components may require repair or replacement.
16. Excessive foam during the wash cycle – Electrolux ELFW7337AW
Description: Excessive foam is generated inside the washer during the wash cycle.
Cause: Possible causes include using too much detergent, using the wrong type of detergent, or water temperature issues.
Troubleshooting:
- Ensure that the correct amount of detergent is being used for the load size and water hardness.
- Use high-efficiency (HE) detergent specifically designed for front-loading washers.
- Check the water temperature settings to ensure they are appropriate for the selected cycle.
17. Excessive wrinkling of clothes – Electrolux ELFW7337AW
Description: Clothes come out of the washer excessively wrinkled, even after using appropriate cycle settings.
Cause: Possible causes include overloading the drum, using the wrong cycle or settings, or a malfunctioning spin cycle.
Troubleshooting:
- Avoid overloading the drum to allow sufficient space for the clothes to move and reduce wrinkling.
- Make sure to select the appropriate cycle and settings for the fabric type and load size.
- If the spin cycle is not working properly, a professional technician may need to inspect and repair the washer.
18. Unresponsive control panel – Electrolux ELFW7337AW
Description: The control panel does not respond to button presses or is unresponsive.
Cause: Possible causes include a software glitch, faulty control board, or loose connections.
Troubleshooting:
- Reset the control panel by turning off the power to the washer for a few minutes and then turning it back on.
- Check all connections between the control panel and the control board for any loose or damaged wiring.
- If the issue persists, a professional technician may need to diagnose and repair the control panel or board.
19. Error code E11 – Electrolux ELFW7337AW
Description: Error code E11 is displayed on the control panel.
Cause: Error code E11 indicates a water fill time-out, where the washer fails to fill with water within a specified time.
Troubleshooting:
- Check if the water supply is turned on and has adequate pressure.
- Inspect the water inlet valve for any blockages or defects and replace if necessary.
- If the problem persists, consult a professional technician to diagnose and resolve the issue.
20. Excessive water usage – Electrolux ELFW7337AW
Description: The washer consumes more water than expected during a wash cycle.
Cause: Possible causes include a malfunctioning water level sensor, control board issue, or water inlet valve problem.
Troubleshooting:
- Inspect the water level sensor for any damage or misalignment and replace if needed.
- Reset the control board by turning off the power to the washer for a few minutes and then turning it back on.
- If the issue persists, the water inlet valve or related components may require repair or replacement.
21. Washer door won’t open – Electrolux ELFW7337AW
Description: The washer door remains locked and cannot be opened after completing a cycle.
Cause: Possible causes include a faulty door lock mechanism, control board issue, or incomplete cycle.
Troubleshooting:
- Ensure that the washer has completed the entire cycle and has not paused or stopped unexpectedly.
- Reset the control board by turning off the power to the washer for a few minutes and then turning it back on.
- If the door still won’t open, the door lock mechanism or control board may require repair or replacement.
22. Error code E21 – Electrolux ELFW7337AW
Description: Error code E21 is displayed on the control panel.
Cause: Error code E21 indicates a draining issue, where the washer fails to drain the water properly.
Troubleshooting:
- Check the drain hose for any blockages or kinks and remove them.
- Inspect the drain pump filter for clogs and clean it if necessary.
- If the problem persists, the drain pump or related components may require repair or replacement.
23. Long cycle times – Electrolux ELFW7337AW
Description: The wash cycles take significantly longer to complete than expected.
Cause: Possible causes include using an energy-saving or high-efficiency cycle, unbalanced load, or a malfunctioning timer.
Troubleshooting:
- Verify if the selected cycle is an energy-saving or high-efficiency cycle, as they are designed to be longer.
- Ensure that the load is properly balanced and redistribute the clothes if needed.
- If the cycle times are consistently longer than normal, the timer or control board may require inspection or repair.
24. Error code E41 – Electrolux ELFW7337AW
Description: Error code E41 is displayed on the control panel.
Cause: Error code E41 indicates a faulty control board or a communication issue between the control board and other components.
Troubleshooting:
- Reset the control board by turning off the power to the washer for a few minutes and then turning it back on.
- If the error code persists, a professional technician may need to diagnose and repair the control board or related components.
25. Excessive vibration or shaking – Electrolux ELFW7337AW
Description: The washer experiences excessive vibration or shaking during operation.
Cause: Possible causes include an unbalanced load, uneven floor, or damaged shock absorbers.
Troubleshooting:
- Ensure that the load is properly distributed inside the drum and redistribute the clothes if needed.
- Place the washer on a level surface to minimize vibration caused by an uneven floor.
- If the problem persists, the shock absorbers or suspension springs may require inspection or replacement by a professional technician.
If the troubleshooting steps provided do not resolve the issues, it is recommended to contact Electrolux customer support or a qualified technician for further assistance.
Electrolux ELFW7337AW User Reviews
Negative reviews of Electrolux ELFW7337AW users:
- “My apartments renovated and put this washer along with the dryer in our units, I love the fact we now have a washer and dryer but for the love of god I cannot get the mold out of the rubber ring in the washer, I leave the door open after washing, I’ve wiped it, sprayed it, bleached it. I’ve tried every thing and it still gets mold built up.” – Katori
- “Broken already. The washer was delivered with broken struts. It was repaired and is still broken. Can’t use high spin setting. Even on medium spin, the machine bangs and moves sideways.” – Nancy Anne
- “Cheap option. You get what you pay for. Bought 3 months ago and already worried that the front door is leaking. Soap dispenser difficult to open and does not empty properly – it is full of water after each load.” – Jsoucy
- “VERY Hard to clean. The dispenser is very poorly made and must be cleaned constantly to remove mildew. Be very careful in keeping this washer clean.” – donna20
Based on negative customer reviews, the most common problems with the Electrolux ELFW7337AW are related to mold and cleaning difficulties, shipping issues, and concerns with the soap dispenser and leaking. Some users have reported difficulties in keeping the rubber ring clean, leading to mold buildup. There have also been instances of the washer being delivered with broken parts or experiencing issues with the spin setting and leaking. The soap dispenser has been a point of concern for some users, with difficulties in opening and improper emptying.
Positive user reviews of Electrolux ELFW7337AW:
- “Great washer! We had to redo our stacking laundry closet. My sister-in-law recommended Electrolux. My only experience with Electrolux was my mom’s canister vacuum 50+ years ago! The E set fit our space needs, has all the cycles we need, is quiet, and was the most reasonably priced. Oh – and is MADE in the USA!!!” – Qsop
- “We love our new Electrolux washer! We bought our new Electrolux washer about 1 month ago. It is easy to use, has many different load features, and our clothes are now cleaner. We love our new Electrolux washer!” – Pickleman1989
- “In Love with my New LuxCare Wash. I’ve only had my new washer and dryer for 2 weeks, but I am already in love with them. I appreciate all of the different options one has for washing and dryer, and the functions for wrinkle-easing, sanitizing, and removing allergens. I especially appreciate the 15-minute wash for small loads. The interior is very spacious and both machines are very quiet. I also appreciate the fact that you can drop Tide pods in the detergent dispenser.” – ReyJ
Based on positive customer reviews, the most common positive feedback for the Electrolux ELFW7337AW includes its performance, ease of use, variety of wash options, cleanliness of clothes, and quiet operation. Users have expressed satisfaction with the washer’s performance, stating that it meets their needs and provides a range of useful features. The spacious interior, quiet operation, and the convenience of dropping Tide pods in the detergent dispenser have been appreciated by customers.
Overall, the reviews for the Electrolux ELFW7337AW, gathered from customer reviews on Walmart, are mixed. While some users have had negative experiences with issues such as mold buildup, broken parts, and leaking, others have praised its performance, variety of features, and quiet operation. It’s important to consider these different perspectives when making a purchasing decision.
As with any product, it’s always a good idea to thoroughly research and read a variety of customer reviews from reputable sources like Walmart before making a decision. Additionally, if you have specific concerns or requirements, it may be beneficial to reach out to the manufacturer or retailer for more information or clarification.
FAQ
1. Why is my Electrolux ELFW7337AW washer machine leaking?
If you are experiencing leaking issues with your Electrolux ELFW7337AW washer machine, consider the following:
- Check the water supply hoses for any leaks or loose connections. Tighten or replace them if necessary.
- Ensure that the washer machine is leveled properly. Use a spirit level to check and adjust the feet if needed.
- Inspect the door gasket for any tears or damage. Replace it if necessary, as a faulty gasket can cause leaks.
2. Why does my Electrolux ELFW7337AW washer machine have a foul odor?
If you are noticing a foul odor coming from your Electrolux ELFW7337AW washer machine, try the following troubleshooting steps:
- Perform regular cleaning and maintenance of the washer machine, including running self-cleaning cycles and wiping down the door seal after each use.
- Leave the door of the washer machine open when not in use to allow for proper ventilation and drying, preventing the growth of odor-causing bacteria.
- Avoid overloading the washer machine, as this can lead to inadequate cleaning and trapping of dirt and odor-causing substances.
3. How can I resolve excessive vibration and noise in my Electrolux ELFW7337AW washer machine?
If your Electrolux ELFW7337AW washer machine is excessively vibrating or making noise, try the following troubleshooting tips:
- Ensure that the washer machine is level and stable. Adjust the feet if needed to minimize vibration.
- Check if the load is balanced. Unevenly distributed laundry can cause the washer machine to vibrate excessively. Adjust the load if necessary.
- Make sure there are no objects, such as loose coins or buttons, in the drum that could be causing noise during operation.
Conclusion
When encountering any problems with your Electrolux ELFW7337AW washing machine, it is always recommended to refer to the user manual provided by the manufacturer. The manual contains valuable troubleshooting tips and guidelines specific to your appliance. If the issue persists or requires further assistance, do not hesitate to contact Electrolux customer service or visit an authorized service center. Their expertise and support will help resolve any problems and ensure optimal performance of your washing machine.