Whirlpool WED7120HC Electric Dryer Common Problems and Troubleshooting
Welcome to our guide on common problems and troubleshooting for the Whirlpool WED7120HC Electric Dryer. If you own a WED7120HC model of this electric dryer, you’ll find this article tailored to your specific appliance needs. We’ll address common issues and provide solutions to keep your dryer running smoothly.
Whirlpool WED7120HC Electric Dryer Overview
The Whirlpool WED7120HC is a smart electric dryer designed to make your laundry experience more efficient. Here are some key product details and features:
| Brand | Whirlpool |
|---|---|
| Connectivity | Wi-Fi Enabled |
| Dryer Capacity | 7.4 cu. ft. |
| Dryer Dimensions: W x D x H | 27 in. x 29.88 in. x 42.75 in. |
| Dryer Drum Material | Powder Coated |
| Dryer Features | Moisture Sensor |
| Dryer Size | Large (7.1 – 8.0 cu. ft.) |
| Dryer Vent Type | Vented |
| Dryer Weight | 120 lb. |
| Dryer Width | 27 Inch |
| Features | High Efficiency |
| Model | WED7120HC |
Causes of Common Problems with the Whirlpool WED7120HC Electric Dryer
In this section, we’ll explore the common problems that can arise with the Whirlpool WED7120HC Electric Dryer and provide solutions to address these issues. Stay tuned for troubleshooting tips to keep your dryer in optimal working condition.
Common Problems with the Whirlpool WED7120HC Electric Dryer
1. Clothes Not Drying Properly
Description: Your Whirlpool WED7120HC Electric Dryer isn’t effectively drying your clothes, leaving them damp or partially wet.
Cause: Several factors can contribute to this issue, such as a clogged lint filter, improper venting, or a malfunctioning heating element.
Troubleshooting: Follow these steps to address the problem:
- Clean the lint filter thoroughly before each cycle.
- Ensure the venting system is free of obstructions and properly connected.
- Check the heating element for signs of damage or failure. If necessary, replace it.
2. Dryer Not Starting
Description: Your Whirlpool WED7120HC Electric Dryer refuses to start when you press the power button.
Cause: This issue can be caused by a tripped circuit breaker, a faulty power cord, or a malfunctioning door switch.
Troubleshooting: Follow these steps to address the problem:
- Check your home’s circuit breaker to ensure the dryer’s circuit isn’t tripped.
- Inspect the power cord for any visible damage or loose connections.
- Examine the door switch to see if it’s properly engaging when the door is closed. Replace if necessary.
3. Unusual Noises During Operation
Description: Your Whirlpool WED7120HC Electric Dryer emits unusual or loud noises during its drying cycles.
Cause: This issue can be caused by foreign objects in the drum, worn-out drum support rollers, or a damaged blower wheel.
Troubleshooting: Follow these steps to address the problem:
- Inspect the drum for any foreign objects like coins or buttons. Remove them if found.
- Check the drum support rollers for signs of wear and replace them if needed.
- Examine the blower wheel for damage or obstructions. Clean or replace it as necessary.
4. Overheating and Burning Smell
Description: Your Whirlpool WED7120HC Electric Dryer becomes excessively hot, and you detect a burning smell during operation.
Cause: This issue can be due to lint buildup in the dryer, a malfunctioning thermostat, or a damaged heating element.
Troubleshooting: Follow these steps to address the problem:
- Turn off and unplug the dryer. Remove any accumulated lint from the lint trap and exhaust vent.
- Check the thermostat for proper functioning and replace it if it’s faulty.
- Inspect the heating element for damage and replace it if needed.
5. Dryer Not Connecting to Wi-Fi
Description: You’re unable to connect your Whirlpool WED7120HC Electric Dryer to your home Wi-Fi network for smart functionality.
Cause: This issue may arise due to Wi-Fi network issues, incorrect settings, or firmware problems.
Troubleshooting: Follow these steps to address the problem:
- Check your home Wi-Fi network and ensure it’s functioning correctly.
- Review the dryer’s user manual to ensure you’re following the correct steps for Wi-Fi setup.
- If the problem persists, consider checking for firmware updates or contacting Whirlpool support for assistance.
6. Dryer Door Won’t Stay Closed
Description: The door of your Whirlpool WED7120HC Electric Dryer won’t stay securely closed during operation.
Cause: This issue can result from a faulty door latch or misalignment of the door.
Troubleshooting: Follow these steps to address the problem:
- Inspect the door latch for damage or wear and replace it if necessary.
- Ensure the door is properly aligned with the dryer frame and adjust it as needed.
7. Dryer Takes Too Long to Dry Clothes
Description: Your Whirlpool WED7120HC Electric Dryer is taking an unusually long time to dry your laundry.
Cause: This issue may be caused by a clogged vent, a partially obstructed exhaust, or a malfunctioning thermostat.
Troubleshooting: Follow these steps to address the problem:
- Clean the dryer’s exhaust vent and duct to ensure proper airflow.
- Inspect the thermostat for accuracy and replace it if it’s not functioning correctly.
8. Dryer Display Error Messages
Description: Your Whirlpool WED7120HC Electric Dryer displays error messages or codes on the control panel.
Cause: Error messages can indicate various issues, including sensor failures, electrical problems, or component malfunctions.
Troubleshooting: Follow these steps to address the problem:
- Refer to your dryer’s user manual to interpret the specific error code being displayed.
- If it’s a minor issue, try resetting the dryer by unplugging it for a few minutes and then plugging it back in.
- If the error persists, contact Whirlpool customer support or a technician for assistance.
9. Inconsistent Drying Results
Description: Your Whirlpool WED7120HC Electric Dryer provides inconsistent drying results, with some items overdried and others still damp.
Cause: This issue can be attributed to an uneven load, incorrect cycle selection, or an issue with the moisture sensor.
Troubleshooting: Follow these steps to address the problem:
- Ensure that the dryer load is evenly distributed to promote uniform drying.
- Double-check your cycle selection to match the fabric type and load size.
- If the problem persists, inspect and clean the moisture sensor or have it replaced if necessary.
10. Dryer Shuts Off Prematurely
Description: Your Whirlpool WED7120HC Electric Dryer shuts off before completing the selected drying cycle.
Cause: This issue can occur due to a malfunctioning timer, overheating, or an electrical problem.
Troubleshooting: Follow these steps to address the problem:
- Check if the timer is functioning correctly and replace it if needed.
- Ensure that the dryer is well-ventilated and not overheating during operation.
- If the issue persists, consult a professional technician to diagnose and repair any electrical faults.
11. Dryer Doesn’t Turn On After Power Outage
Description: Your Whirlpool WED7120HC Electric Dryer fails to turn on after a power outage, even when power is restored.
Cause: This issue may be due to a surge protector or the need to reset the dryer’s controls after a power interruption.
Troubleshooting: Follow these steps to address the problem:
- Check if the dryer is connected to a surge protector, as some models may require a direct power source.
- If connected to a surge protector, ensure it’s functioning correctly, or plug the dryer directly into a wall outlet.
- If the issue persists, consult your dryer’s manual for instructions on resetting the controls after a power outage.
12. Unresponsive Touchscreen or Controls
Description: The touchscreen or control panel of your Whirlpool WED7120HC Electric Dryer becomes unresponsive, making it challenging to operate.
Cause: This issue can result from a software glitch, physical damage, or moisture exposure.
Troubleshooting: Follow these steps to address the problem:
- Attempt to reboot the dryer by unplugging it for a few minutes and then plugging it back in.
- Ensure the control panel is clean and free from moisture or debris that may be interfering with touch sensitivity.
- If the problem persists, contact Whirlpool support for guidance on software updates or repairs.
13. Dryer Door Won’t Open
Description: You’re unable to open the door of your Whirlpool WED7120HC Electric Dryer after the drying cycle completes.
Cause: This issue may occur due to a jammed door latch or a malfunctioning door release mechanism.
Troubleshooting: Follow these steps to address the problem:
- Try gently pulling and pushing on the door to release any potential pressure holding it shut.
- If that doesn’t work, check the door latch for any visible issues or damage and replace it if necessary.
- If the door still won’t open, consult a technician to diagnose and repair the door release mechanism.
14. Excessive Lint Buildup Inside Dryer
Description: Your Whirlpool WED7120HC Electric Dryer accumulates a significant amount of lint inside the drum and exhaust system.
Cause: This issue can result from infrequent lint trap cleaning or a partially clogged exhaust vent.
Troubleshooting: Follow these steps to address the problem:
- Regularly clean the lint trap before or after each use to prevent lint buildup inside the dryer.
- Inspect and clean the exhaust vent and duct to ensure proper airflow and reduce lint accumulation.
- Consider installing a lint trap brush to reach and remove lint from hard-to-reach areas.
15. Dryer Not Heating Up
Description: Your Whirlpool WED7120HC Electric Dryer runs, but it fails to produce any heat during the drying cycle.
Cause: This issue may be caused by a malfunctioning heating element, a blown thermal fuse, or a faulty thermostat.
Troubleshooting: Follow these steps to address the problem:
- Check the heating element for visible damage or defects and replace it if needed.
- Inspect the thermal fuse and thermostat for continuity. Replace any components that have blown or are malfunctioning.
- Ensure the dryer’s power supply is connected and functioning correctly.
16. Dryer Produces Unpleasant Odors
Description: Your Whirlpool WED7120HC Electric Dryer emits unpleasant or musty odors during or after the drying cycle.
Cause: This issue can be caused by the accumulation of lint, mold growth, or residue from previously dried items.
Troubleshooting: Follow these steps to address the problem:
- Regularly clean the lint trap and exhaust duct to remove lint buildup and prevent odors.
- Inspect the interior of the dryer drum for any signs of mold or mildew and clean it with a mild detergent if necessary.
- Avoid drying heavily soiled or damp items in the dryer, as residue from these items can cause odors.
17. Dryer Door Seal Is Damaged
Description: The seal around the door of your Whirlpool WED7120HC Electric Dryer is damaged or worn, leading to heat and air leakage.
Cause: Over time, the door seal can deteriorate due to regular use and exposure to heat.
Troubleshooting: Follow these steps to address the problem:
- Inspect the door seal for visible damage or wear and replace it with a compatible replacement seal if needed.
- Ensure that the new seal is properly installed to create an airtight seal around the dryer door.
18. Dryer Produces Loud Vibrations
Description: Your Whirlpool WED7120HC Electric Dryer generates excessive vibrations during operation, leading to noise and potential instability.
Cause: This issue can result from an unbalanced load, worn-out drum support rollers, or uneven flooring.
Troubleshooting: Follow these steps to address the problem:
- Ensure that the dryer load is evenly distributed to minimize vibrations. Avoid drying single heavy items, as they can cause imbalance.
- Inspect and replace any worn-out drum support rollers, which can contribute to excessive vibrations.
- Verify that the dryer is installed on a level surface. Adjust the dryer’s leveling feet if necessary.
19. Dryer Doesn’t Shut Off Automatically
Description: Your Whirlpool WED7120HC Electric Dryer continues to run even after the selected drying cycle should have ended.
Cause: This issue may be due to a malfunctioning timer, a faulty control board, or a sensor problem.
Troubleshooting: Follow these steps to address the problem:
- Inspect the timer and control board for signs of malfunction and replace them if necessary.
- Check if the dryer’s sensors are clean and unobstructed, as dirty sensors can affect cycle termination. Clean them if needed.
- If the issue persists, consult a professional technician for a thorough diagnosis and repair.
20. Dryer Door Doesn’t Close Securely
Description: The door of your Whirlpool WED7120HC Electric Dryer doesn’t close securely, allowing heat and moisture to escape.
Cause: This issue can occur due to a damaged door catch or latch, misalignment, or wear and tear.
Troubleshooting: Follow these steps to address the problem:
- Inspect the door catch and latch for damage and replace them if necessary.
- Ensure the door aligns properly with the dryer frame, and adjust it if needed to create a secure seal.
- If the problem persists, consider replacing the entire door assembly if it’s worn or damaged.
21. Dryer Display Shows Inaccurate Information
Description: The display on your Whirlpool WED7120HC Electric Dryer shows inaccurate information, such as incorrect time remaining or temperature settings.
Cause: This issue may arise from a faulty control panel, sensor malfunctions, or a software glitch.
Troubleshooting: Follow these steps to address the problem:
- Attempt to reset the dryer’s control panel by unplugging it for a few minutes and then plugging it back in.
- Inspect the control panel for physical damage or loose connections and replace it if necessary.
- If the issue persists, check for software updates or contact Whirlpool support for guidance.
22. Dryer Produces Loud Banging Noises
Description: Your Whirlpool WED7120HC Electric Dryer produces loud banging or thumping noises during the drying cycle.
Cause: This issue can be caused by foreign objects caught in the drum, worn-out idler pulleys, or loose components.
Troubleshooting: Follow these steps to address the problem:
- Check the drum for any foreign objects, like loose buttons or coins, and remove them to eliminate noise sources.
- Inspect the idler pulleys for wear and replace them if needed. Lubricate the pulley shafts for smooth operation.
- Tighten any loose components, such as screws and fasteners, to reduce noise from vibrations.
23. Dryer Door Is Hard to Open
Description: You encounter difficulty in opening the door of your Whirlpool WED7120HC Electric Dryer, which seems stuck.
Cause: This issue may occur due to a jammed door hinge, a damaged door gasket, or problems with the door latch.
Troubleshooting: Follow these steps to address the problem:
- Inspect the door hinge for any obstructions or damage and lubricate it to improve its movement.
- Examine the door gasket for wear and replace it if it’s damaged, as it can impede the door’s opening.
- If the door latch is malfunctioning, repair or replace it to ensure smooth door operation.
24. Dryer Produces an Unusual Smell
Description: Your Whirlpool WED7120HC Electric Dryer emits an unusual or burning smell during operation.
Cause: This issue can result from accumulated lint near the heating element, overheating components, or foreign objects in the dryer.
Troubleshooting: Follow these steps to address the problem:
- Turn off and unplug the dryer, then remove any lint or debris near the heating element that could be causing the odor.
- Inspect the dryer’s components for overheating, and replace any malfunctioning parts, such as thermostats or heating elements.
- Check the drum for foreign objects, like plastic or rubber, that may be melting and causing the unusual smell.
25. Dryer Fails to Start Mid-Cycle
Description: Your Whirlpool WED7120HC Electric Dryer stops working in the middle of a drying cycle without completing the process.
Cause: This issue can occur due to a faulty door switch, an interrupted power supply, or a malfunctioning control board.
Troubleshooting: Follow these steps to address the problem:
- Check if the dryer door is securely closed and the door switch is functioning properly. Replace the switch if needed.
- Ensure a stable power supply to the dryer. Check for tripped circuit breakers or loose power cords.
- If the issue persists, inspect the control board for signs of damage and replace it if necessary.
Whirlpool WED7120HC Electric Dryer User Reviews
Customer reviews provide valuable insights into the real-world performance of appliances like the Whirlpool WED7120HC Electric Dryer. To compile this section, we gathered feedback from users who purchased and shared their experiences on Costco.com.
Positive Reviews from Whirlpool WED7120HC Electric Dryer Users
- Many users were satisfied with the overall performance of the Whirlpool WED7120HC Electric Dryer, stating that it “works good.”
- Some users particularly liked the “steam feature” of the dryer, which adds versatility to their laundry routine.
- Several users mentioned that the dryer is “extremely quiet” during operation, contributing to a peaceful home environment.
- Users found the dryer to be “dependable,” emphasizing its reliability in everyday use.
Negative User Reviews of the Whirlpool WED7120HC Electric Dryer
- Some users reported issues with the dryer’s build quality, mentioning that it is “not a very high-quality dryer.”
- A few users experienced unusual noises from the dryer after a short period of use, describing it as a “racket” that is “really loud.”
- One common complaint was about the dryer’s control panel. Users found it less convenient as the buttons needed to be “pressed and held down,” making it slower to start the machine.
- Users expressed disappointment with the dryer’s dryness sensor feature, describing it as “not as intelligent as it needs to be.” They noted that when using built-in options, all laundry items would come out “damp” at the end of the cycle.
- Several users mentioned that the dryer’s features, while present, were “totally useless,” and they had to resort to “Timed Dry” settings for effective drying.
- Some users also shared negative experiences related to Costco’s delivery service, including delayed replacement deliveries and issues with damaged products.
Despite some negative feedback and challenges with the delivery process, it’s worth noting that the majority of users expressed satisfaction with the Whirlpool WED7120HC Electric Dryer, highlighting its performance and quiet operation as standout features.
Whirlpool WED7120HC Electric Dryer Manual
You can find the operating instructions and user manual for the Whirlpool WED7120HC Electric Dryer on the manufacturer’s website. Please visit https://www.whirlpool.com to access the complete manual, which provides detailed information on installation, usage, maintenance, and troubleshooting.
Frequently Asked Questions
Q: How do I clean the lint trap of my Whirlpool WED7120HC Electric Dryer?
A: To clean the lint trap, follow these steps:
- After each drying cycle, open the dryer door and locate the lint trap, typically located inside the door’s rim or at the top of the door opening.
- Slide out the lint screen and remove any lint or debris collected on the screen.
- Clean the lint screen with warm, soapy water and a soft brush or cloth to remove any residue from fabric softeners or dryer sheets.
- Allow the lint screen to dry completely before placing it back into the dryer.
Q: Why is my Whirlpool WED7120HC Electric Dryer not heating up?
A: If your dryer is not producing heat, consider the following troubleshooting steps:
- Check if the dryer is properly plugged in and receiving power.
- Ensure that the dryer’s door is securely closed, as it won’t operate if the door is ajar.
- Inspect the dryer’s lint trap and exhaust vent for blockages, as restricted airflow can affect heating.
- Examine the heating element, thermal fuse, and thermostat for faults. Replace any malfunctioning components.
- If the issue persists, it may require professional service to diagnose and resolve the problem.
Q: How can I optimize drying efficiency with my Whirlpool WED7120HC Electric Dryer?
A: To maximize drying efficiency, follow these tips:
- Sort laundry by fabric type and weight to ensure even drying.
- Use the appropriate drying cycle and temperature settings for your load.
- Clean the lint trap before or after each use to maintain proper airflow.
- Avoid overloading the dryer, as this can result in longer drying times and less effective drying.
- Regularly check and clean the exhaust vent and duct for lint buildup.
Conclusion
For any issues with your Whirlpool WED7120HC Electric Dryer, it is advisable to refer to the user manual provided by the manufacturer. Additionally, if you encounter problems that require technical assistance or maintenance, don’t hesitate to reach out to Whirlpool’s customer service or contact a certified service center for prompt and reliable support.
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