LG WT7900HWA Common Problems and Troubleshooting

Are you facing issues with your LG WT7900HWA washing machine? In this article, we will address common problems that users may encounter with the LG WT7900HWA model and provide troubleshooting solutions to help you resolve them.

LG WT7900HWA Overview

The LG WT7900HWA is a high-efficiency top load washer with a capacity of 5.5 cubic feet. It is equipped with TurboWash3D technology, which reduces wash times, allowing you to wash more clothes in less time. Here are some key specifications and features of the LG WT7900HWA:

Product Height	Product Width	Product Depth	Height With Door Open	Capacity	High-Efficiency	Steam Function	Washing Mechanism	Washer Load Type	Matching Dryer Model Number	App-Controlled	Color Finish
44 1/2 inches	27 inches	28 3/8 inches	57 1/4 inches	5.5 cubic feet	Yes	Yes	Impeller	Top load	DLEX7900WE, DLGX7901WE	Yes	White

Product details

Wash more in less time with 5.5 cu. ft. of mega capacity and TurboWash3D technology that cuts down on wash times. Save time and energy without sacrificing performance with the WT7900 series that brings the best of both worlds to your laundry room.

Features

• Go big to save time and get more done
• A powerful yet gentle clean in 29 minutes¹
• Get a custom clean with LG 6Motion technology
• ThinQ Care for appliance maintenance and notifications
• Deep clean with the power of steam
• Save time and simplify laundry day with ThinQ app
• Deep Fill option for extra water
• Cleans like warm, saves like cold with ColdWash option
• Smooth surface helps prevent snags
• Quiet, efficient performance with Direct Drive Motor
• Save water, save energy, save money
• Quiet, gentle and smooth operation
• TubClean System for cleaning and maintenance
• SpeedWash Cycle for quick refresh

Specifications

• Number of Wash/Rinse Cycles: 14
• Wash/Rinse Cycles: Normal, Heavy Duty, Bedding, Deep Wash, Sanitary, Allergiene, Bright Whites, Pre Wash+, Normal, Delicates, Perm Press, Towels, Speed Wash, Waterproof, Downloaded
• Options and Programs: Steam, Soak, Extra Rinse, Add Garments, Delay Wash, Control Lock, Water Plus, ColdWash, Rinse+Spin, Spin Only, StainCare, Tub Clean, Signal, Remote Start, Wi-Fi
• Number of Temperature Settings: 5
• Temperature Settings: Extra Hot, Hot, Warm, Cold, Tap Cold
• Number of Spin Speeds: 5

Causes of Common Problems with the LG WT7900HWA

In the following subsections, we will address possible problems and solutions related to the LG WT7900HWA washing machine:

Problem 1: Washer Not Turning On

Description: The LG WT7900HWA washing machine does not power on when the start button is pressed.

Cause: There could be several reasons why the washer is not turning on, such as a power supply issue or a malfunctioning control panel.

Troubleshooting:

1. Make sure the power cord is securely plugged into a working outlet.
2. Check if there is power supply to the outlet by testing with another device.
3. If the outlet has power, check if the control panel is responding. If not, try resetting the washer by unplugging it for a few minutes and then plugging it back in.
4. If the problem persists, contact LG customer support for further assistance.

Problem 2: Clothes Not Getting Cleaned Properly

Description: The clothes washed in the LG WT7900HWA washing machine are not coming out clean or are still dirty after a wash cycle.

Cause: There are several factors that can contribute to clothes not getting cleaned properly, such as improper loading, detergent issues, or a malfunctioning wash cycle.

Troubleshooting:

1. Ensure that you are loading the washer correctly and not overloading it. Follow the manufacturer’s guidelines for recommended load size.
2. Check if you are using the correct amount and type of detergent. Using too much or too little detergent can affect the cleaning performance.
3. Try using a different wash cycle or selecting additional options like “Extra Rinse” or “Water Plus” for improved cleaning.
4. If the problem persists, there may be an issue with the washer’s motor or agitator. Contact LG customer support for further assistance.

Problem 3: Excessive Vibration and Noise

Description: The LG WT7900HWA washing machine vibrates excessively and produces loud noises during operation.

Cause: Excessive vibration and noise can be caused by an unbalanced load, uneven flooring, or a problem with the washer’s suspension system.

Troubleshooting:

1. Ensure that the load is evenly distributed in the washer drum. Rearrange the clothes if necessary.
2. Check if the washer is placed on a stable and level surface. Adjust the leveling feet if needed.
3. Inspect the washer’s suspension system for any signs of damage or wear. If necessary, contact LG customer support for professional repair.

Problem 4: Error Code Displayed

Description: The LG WT7900HWA washing machine displays an error code on the control panel.

Cause: Error codes indicate specific issues or malfunctions in the washer’s system, such as water supply problems or sensor failures.

Troubleshooting:

1. Refer to the user manual or the LG website to identify the meaning of the error code displayed.
2. Follow the recommended troubleshooting steps provided for the specific error code.
3. If the problem persists or if the error code is not listed in the manual, contact LG customer support for further assistance.

Problem 5: Washer Not Draining Water

Description: The LG WT7900HWA washing machine is not draining water properly after a wash cycle.

Cause: There may be a clog in the drain hose, a malfunctioning drain pump, or an issue with the washer’s control board.

Troubleshooting:

1. Check the drain hose for any obstructions or kinks. Clear any clogs and ensure that the hose is properly connected.
2. Inspect the drain pump for any blockages. Clean or replace the pump if necessary.
3. If the problem persists, there may be an issue with the washer’s control board. Contact LG customer support for further assistance.

Problem 6: Leaking Water

Description: The LG WT7900HWA washing machine is leaking water during a wash cycle or when not in use.

Cause: Leaks can be caused by damaged hoses, loose connections, or a faulty water inlet valve.

Troubleshooting:

1. Inspect the hoses for any cracks or leaks. Replace them if necessary.
2. Tighten all hose connections to ensure they are secure.
3. Check the water inlet valve for any signs of damage or malfunction. If needed, contact LG customer support for professional repair.

Problem 7: Foul Odors

Description: The LG WT7900HWA washing machine emits unpleasant odors, even after cleaning.

Cause: Foul odors can be caused by bacteria or mold growth inside the washer, as well as residue buildup.

Troubleshooting:

1. Run a maintenance cycle using the TubClean feature and a cleaning agent recommended by LG.
2. Wipe down the drum, door, and gasket after each use to remove any moisture and prevent mold growth.
3. Leave the washer door open when not in use to allow for better air circulation and drying.

Problem 8: Spin Cycle Issues

Description: The LG WT7900HWA washing machine has problems with the spin cycle, such as uneven spinning or clothes remaining wet.

Cause: Spin cycle issues can be caused by an unbalanced load, a worn-out drive belt, or a malfunctioning motor.

Troubleshooting:

1. Ensure that the load is evenly distributed in the washer drum. Rearrange the clothes if necessary.
2. Inspect the drive belt for signs of wear or damage. Replace it if needed.
3. If the problem persists, there may be an issue with the washer’s motor. Contact LG customer support for further assistance.

Problem 9: Excessive Foam or Suds

Description: The LG WT7900HWA washing machine produces excessive foam or suds during a wash cycle.

Cause: Excessive foam or suds can be caused by using too much detergent or using the wrong type of detergent.

Troubleshooting:

1. Check the detergent packaging for the recommended amount to use for your specific load size.
2. Consider using a high-efficiency (HE) detergent specifically designed for front-load or high-efficiency top-load washers.
3. Run an additional rinse cycle to remove excess foam or suds from the clothes.

Problem 10: Error Code OE

Description: The LG WT7900HWA washing machine displays the error code “OE” on the control panel.

Cause: The “OE” error code indicates a drainage issue, such as a clogged drain pump or a kinked drain hose.

Troubleshooting:

1. Check the drain hose for any obstructions or kinks. Clear any clogs and ensure that the hose is properly connected.
2. Inspect the drain pump for any blockages. Clean or replace the pump if necessary.
3. If the problem persists, there may be an issue with the washer’s control board. Contact LG customer support for further assistance.

Problem 11: Unresponsive Control Panel

Description: The control panel of the LG WT7900HWA washing machine is unresponsive and does not register button presses.

Cause: Unresponsiveness in the control panel can be caused by a malfunctioning control board or a loose connection.

Troubleshooting:

1. Ensure that the washer is receiving power by checking the outlet and the power cord.
2. If there is power, try resetting the washer by unplugging it for a few minutes and then plugging it back in.
3. Inspect the control panel for any loose connections or visible damage. Tighten connections if necessary.
4. If the problem persists, there may be a problem with the control board. Contact LG customer support for further assistance.

Problem 12: Slow Filling of Water

Description: The LG WT7900HWA washing machine fills with water very slowly during a wash cycle.

Cause: Slow water filling can be caused by a clogged water inlet valve or low water pressure.

Troubleshooting:

1. Check the water inlet valve for any blockages or debris. Clean or replace the valve if necessary.
2. Ensure that the water supply to the washer is fully open and that there is adequate water pressure.
3. If the problem persists, there may be an issue with the washer’s water inlet system. Contact LG customer support for further assistance.

Problem 13: Uneven Spinning

Description: The LG WT7900HWA washing machine spins unevenly, causing the washer to shake or move excessively.

Cause: Uneven spinning can be caused by an unbalanced load, a worn-out drive belt, or a faulty suspension system.

Troubleshooting:

1. Ensure that the load is evenly distributed in the washer drum. Rearrange the clothes if necessary.
2. Inspect the drive belt for signs of wear or damage. Replace it if needed.
3. Check the suspension system for any visible damage or loose components. Tighten or replace parts if necessary.

Problem 14: Unpleasant Odors in Drum

Description: The drum of the LG WT7900HWA washing machine has persistent unpleasant odors.

Cause: Unpleasant odors can be caused by bacteria or mold growth inside the drum, as well as residue buildup.

Troubleshooting:

1. Run a maintenance cycle using the TubClean feature and a cleaning agent recommended by LG.
2. Wipe down the drum, door, and gasket after each use to remove any moisture and prevent mold growth.
3. Leave the washer door open when not in use to allow for better air circulation and drying.

Problem 15: Excessive Water Consumption

Description: The LG WT7900HWA washing machine consumes excessive amounts of water during a wash cycle.

Cause: Excessive water consumption can be caused by a malfunctioning water inlet valve or a problem with the washer’s water level sensor.

Troubleshooting:

1. Check the water inlet valve for any blockages or leaks. Clean or replace the valve if necessary.
2. Inspect the water level sensor for proper functioning. Clean or replace it if needed.
3. If the problem persists, there may be an issue with the washer’s control board. Contact LG customer support for further assistance.

Problem 16: Error Code UE

Description: The LG WT7900HWA washing machine displays the error code “UE” on the control panel.

Cause: The “UE” error code indicates an unbalanced load, where the weight of the laundry is not distributed evenly in the drum.

Troubleshooting:

1. Pause the wash cycle and redistribute the laundry evenly in the drum.
2. Ensure that the washer is not overloaded. Remove some items if necessary.
3. Restart the wash cycle and check if the error code is resolved.

Problem 17: Excessive Wrinkling of Clothes

Description: The LG WT7900HWA washing machine causes excessive wrinkling of clothes during the wash cycle.

Cause: Excessive wrinkling can be caused by overloading the washer, using the wrong wash cycle, or leaving the clothes in the washer for too long after the cycle ends.

Troubleshooting:

1. Ensure that you are not overloading the washer. Follow the recommended load size for better results.
2. Use the appropriate wash cycle and temperature settings for the fabric type.
3. Remove the clothes promptly from the washer once the cycle is finished and shake them out before drying.

Problem 18: Abnormal Noise During Spin Cycle

Description: The LG WT7900HWA washing machine produces abnormal noises, such as grinding or banging sounds, during the spin cycle.

Cause: Abnormal noises can be caused by loose components, foreign objects in the drum, or a malfunctioning motor or drum bearing.

Troubleshooting:

1. Check for any loose items, such as buttons or coins, in the drum. Remove them if found.
2. Inspect the drum bearing and motor for signs of damage or wear. Contact LG customer support for professional repair if needed.
3. Tighten any loose components, such as the agitator or suspension system, if applicable.

Problem 19: Dispenser Drawer Not Dispensing Detergent

Description: The dispenser drawer of the LG WT7900HWA washing machine is not dispensing detergent or fabric softener during the wash cycle.

Cause: The dispenser drawer may be clogged with detergent residue or there may be an issue with the dispenser mechanism.

Troubleshooting:

1. Remove the dispenser drawer and clean it thoroughly to remove any residue or blockages.
2. Check the dispenser mechanism for any obstructions or damage. Clean or replace it if necessary.
3. Ensure that you are using the appropriate detergent and fabric softener for the dispenser type.

Problem 20: Unusual Odors During Operation

Description: The LG WT7900HWA washing machine emits unusual odors during operation, such as burning smells or electrical odors.

Cause: Unusual odors can indicate a problem with the motor, wiring, or other electrical components of the washer.

Troubleshooting:

1. Stop using the washer immediately and unplug it from the power source.
2. Inspect the washer for any signs of damage or overheating. Contact LG customer support for professional repair.
3. Avoid using the washer until the issue is resolved to prevent any safety hazards.

Problem 21: Excessive Foam or Suds

Description: The LG WT7900HWA washing machine produces excessive foam or suds during the wash cycle.

Cause: Excessive foam or suds can be caused by using too much detergent or using the wrong type of detergent.

Troubleshooting:

1. Check the detergent packaging for the recommended amount to use for your specific load size.
2. Consider using a high-efficiency (HE) detergent specifically designed for front-load or high-efficiency top-load washers.
3. Run an additional rinse cycle to remove excess foam or suds from the clothes.

Problem 22: Error Code LE

Description: The LG WT7900HWA washing machine displays the error code “LE” on the control panel.

Cause: The “LE” error code indicates a problem with the motor or motor control board.

Troubleshooting:

1. Stop the wash cycle and unplug the washer from the power source.
2. Check for any obstructions or tangles in the drum that may be preventing it from spinning freely.
3. If there are no obstructions, contact LG customer support for further assistance or to schedule a service appointment.

Problem 23: Excessive Water Leakage

Description: The LG WT7900HWA washing machine experiences excessive water leakage during the wash cycle.

Cause: Water leakage can be caused by damaged hoses, loose connections, or a malfunctioning water inlet valve.

Troubleshooting:

1. Inspect the hoses for any cracks or leaks. Replace them if necessary.
2. Ensure that all hose connections are properly tightened and secure.
3. Check the water inlet valve for any signs of damage or malfunction. Replace it if needed.

Problem 24: Error Code PE

Description: The LG WT7900HWA washing machine displays the error code “PE” on the control panel.

Cause: The “PE” error code indicates a problem with the water level sensor or pressure switch.

Troubleshooting:

1. Stop the wash cycle and unplug the washer from the power source.
2. Check the water level sensor and pressure switch for any obstructions or damage. Clean or replace them if necessary.
3. If the problem persists, contact LG customer support for further assistance or to schedule a service appointment.

Problem 25: Abnormal Drum Movement

Description: The drum of the LG WT7900HWA washing machine moves abnormally during the wash cycle, causing excessive shaking or banging noises.

Cause: Abnormal drum movement can be caused by an unbalanced load, a worn-out suspension system, or a malfunctioning motor.

Troubleshooting:

1. Pause the wash cycle and redistribute the laundry evenly in the drum.
2. Ensure that the washer is not overloaded. Remove some items if necessary.
3. If the problem persists, there may be an issue with the suspension system or motor. Contact LG customer support for further assistance.

LG WT7900HWA Washing Machine User Reviews

Here, we present user reviews of the LG WT7900HWA washing machine available on the website Walmart.com. These reviews provide insights into the experiences of customers who have purchased and used the LG WT7900HWA. Please note that the reviews have been paraphrased for brevity and clarity. We have categorized the reviews into positive and negative feedback for your convenience.

Positive Reviews from LG WT7900HWA Washing Machine Users

Based on the online reviews, some users were satisfied with the following aspects associated with their positive experiences:

1. Large Capacity: Several users mentioned that the LG WT7900HWA has a spacious drum, allowing them to wash oversized items such as king-size comforters with ease.
2. Quiet Operation: Users appreciated the washer’s quiet operation, noting that it produced minimal noise during the wash cycle.
3. Special Features: Users were impressed with the washer’s special features, such as steam and TurboWash3D technology, which resulted in less wrinkling and faster washing.
4. Efficient Performance: Users found that the LG WT7900HWA effectively cleaned their clothes, including comforters and large loads of laundry.
5. Stylish Design: Users praised the washer’s sleek and stylish design, which added an aesthetic appeal to their laundry area.

Based on these positive reviews, it can be concluded that the majority of users were satisfied with the LG WT7900HWA washing machine, appreciating its large capacity, quiet operation, special features, efficient performance, and stylish design.

Negative User Reviews of the LG WT7900HWA Washing Machine

While there were positive reviews, some users expressed dissatisfaction with the following issues associated with their negative experiences:

1. Quality and Durability: Some users reported issues with the washer’s quality and durability, such as drum wobbling, squeaking noises, and premature failures of components like the transmission.
2. Noise: A few users complained about excessive noise during the wash cycle, with sounds resembling marbles hitting metal.
3. Customer Service: A couple of users mentioned difficulties in reaching customer service, experiencing long hold times and delays in resolving their concerns.

Based on these negative reviews, it can be concluded that a subset of users encountered problems related to the washer’s quality, durability, noise levels, and customer service experience.

Please note that all the user reviews mentioned in this section are taken from Walmart.com and have been paraphrased for brevity and clarity.

Overall, while the LG WT7900HWA received positive feedback from the majority of users, it is essential to consider both positive and negative experiences to make an informed purchasing decision.

Please remember that user experiences can vary, and it is essential to research and consider all available information before making a purchasing decision.

LG WT7900HWA Common Problems and Troubleshooting
LG WT7005CW Common Problems and Troubleshooting
LG WKEX200HWA Common Problems and Troubleshooting

LG WT7900HWA Washing Machine Manual

To access the operating instructions for the LG WT7900HWA washing machine, please visit the manufacturer’s website. The manual contains detailed information on how to use and maintain the appliance effectively. It is recommended to refer to the manual for guidance and troubleshooting before contacting customer service or attempting repairs.

LG WT7900HWA Common Problems and Troubleshooting

Frequently Asked Questions

Why is my LG WT7900HWA washing machine not starting?

If your LG WT7900HWA washing machine is not starting, ensure that it is properly plugged into a power source and that the power supply is stable. Check if the door is securely closed and the control panel is functioning correctly. If the issue persists, consult the user manual for troubleshooting steps or contact customer service for assistance.

How can I resolve excessive vibration during the spin cycle on my LG WT7900HWA?

Excessive vibration during the spin cycle can be caused by an unbalanced load or an uneven surface. Make sure the laundry is evenly distributed in the drum and that the machine is placed on a level surface. Avoid overloading the washer and ensure the adjustable feet are properly leveled. If the problem continues, refer to the user manual for further instructions or contact customer service.

Why is the water not draining from my LG WT7900HWA washing machine?

If the water is not draining from your LG WT7900HWA washing machine, check if the drain hose is kinked or clogged. Ensure that the drain hose is properly connected to a drain system and that the drain filter is clean. It is also important to verify that the washer is not set to a pause or hold mode. If the issue persists, consult the user manual or contact customer service for assistance.

Conclusion

In conclusion, when encountering any problems with your LG WT7900HWA washing machine, it is advisable to refer to the user manual provided by the manufacturer. The manual contains valuable information and troubleshooting steps that can help resolve common issues. If the problem persists or requires professional assistance, contacting customer service or an authorized service center is recommended. They have the expertise to provide the necessary support and guidance to ensure your LG WT7900HWA operates efficiently.